Not as good as other hotels and further away from center of town
Check in and check out were smooth Lobby and front door personnel were very friendly
Room had a moldy smell - their remedy was to spray a scent Breakfast staff sat me in a high traffic area even after I requested a less traffic area which was never occupied the whole time I was there Location is a bit of a walk to the center of town so you either need to take a taxi or expect to sweat (which is not optimal for going out in the evening)
Needs bigger towel
Towel and no proper troth brush
Centrally located, easy to get to everywhere from there, very helpful staff.
1 issue with a meal from the OnTop Bar which caused some slight problems, but management did a good job in handling it.
Located in the heart of Ho Chi Minh City, it's convenient to access an array of attractions from Novotel Saigon Centre including Notre Dame Cathedral, War Remnant Museum, Ben Thanh market, shopping centers, office buildings and major consulates.