The location was good
Maybe the staff was overworked because of the pace summer brings. No one at the front desk ever said hi, how are you, how was your stay. Barely even made eye contact. It was weird...
Room heater kept me up all night with "clicking"
I was kept up all night due to the heat appliance in the room clicking continuously. I tried to fix it myself but with no luck.
They switched us to a suite that was very nice and the AC worked fine.
In the first room that we were put in the AC didn't work. We had the AC on but the temperature went up to 78 degrees.
NICE CLEAN ROOM, NICE ACCOMODATIONS
NO FREE CONTINENTAL BREAKFAST
Our room had a bad smell from smoking. For what we paid it should have been nicer overall. The breakfast buffet was mediocre but cheap. But, the staff was kind and helpful.
Nice beds. Clean room. Comfortable.
Disappointment well past its prime
Staff condescending A dump I would have ranked it at 1/2 star only but not an option Avoid!!
I was charged an additional fee by the hotel in addition to the price i was given through kayak. Didn't acruelly save money.
The bed was extremely comfortable and the front desk was very friendly, however, it would have been nice if the previous guest hadn't left his underwear hanging on the shower curtain or even better, if housekeeping had removed those when they serviced the room before I checked in
As I age, I consider myself leaning more toward being a hotel snob. I spent my fair share of years staying in the economy hotels in the cheap beds, and now I am choosier. Comfort is my number one concern, then a sense of luxury and the Red Lion fits that!
When you stay at Red Lion Hotel Kennewick Columbia Center in Kennewick, you'll be in the business district, within a 15-minute drive of Toyota Center and TRAC Center. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Kennewick? This hotel has facilities measuring 9660 square feet (897 square meters), including a conference center. Free self parking is available onsite.