Room was old and outdated. Could use updating
Rude front desk staff
At first we were informed that we did not have a reservation. When we displayed my confirmation the front desk staff lectured us that because we utilized Kayak that we did not have a reservation. I had to persist and pay directly for the night whic I had already paid for. I then had to follow up with phone calls to get my refund from the hotel. If it were not for the fact that we only needed the hotel for an evening because of a canceled flight we would have gone elsewhere. That day was a travel day from hell and the hotel clerk did not help matters.
Horrid Dog barking in guests room
The location was perfect.
Was not able to have curtains open due to people being able to look in.
Discover 56 spacious and inviting boutique guest rooms and suites at Hotel Chimayó. Hotel Chimayó features the largest guestroom suites in Santa Fe. Many hotel suites features include cozy wood-burning fireplaces, private balconies overlooking the outdoor courtyard, windows that open to the high desert air, handmade weavings and custom artwork crafted by local Chimayó, New Mexico, artists. Modern comforts include complimentary Internet, coffee and tea maker, and refrigerator available upon request.