Please don't waste your money
Please don't waste your money
The staff was extremely rude, flowers were delivered to me that I didn't get untill a day and a half later, room service was poor, room is dirty, I would rate this a two star hotel.
Good location, nice pool and open dining space Friend staffs
lovely room but we upgraded and the pool are and roof top very nice.
Our only concern were the staff who didnt really have a clue apart from the bell boy and valets. Wake up calls always 15 -30 mins late/fridge didnt get replenished unless we asked
Good location, friendly staff, clean room
A bit expensive
Location, decor, staff and double bath
All the Art Deco features. Its a beautifully renovated hotel. We booked the Deluxe room because it was a bigger room & couldnt really fault it. The bathroom has a big bath tub in it & the room is full of Art Deco detail. Hotel staff were extremly friendly & helpful. Hotel is right across from the beach therefore great views. If you have time go up to the rooftop bar. Great views.
No water provided in the rooms. Internet facilities for people that dont have a laptop arnt that convenient. Internet is only free for the first 15 min & then you need to pay. Only one computer available right in the lobby no no real privacy either, very distracting. The hotel room rates are a little pricy but we enjoyed our stay.
Santa Monica is the best place to stay in LA for pleasure, and for business travelers with a little extra time for commute. The Shangri-La is the hippest, best place on the water. We've stayed at Shutters and Casa del Mar - eaten at Viceroy. Shangri La beats them all. authentic updated Art Deco, great size, pool, rooftop bar with view of the Santa Monica pier and beach. No question - the go-to place in LA . The New York Times Travel Section agrees. And this is not paid or sponsored - I am a real person - stayed with my daughter on her school break. Loved it! Anne
We had to leave
location very central and just had major face lift
really noisy at night - great if you are a party animal!
The city was cleaning a parking garage opposite of the hotel during the night for two nights in a row, which was extremely noisy, therefore I checked out after two nights. I had a small room without a desk an therefore I think $300 per night was too much.
The hotel was beautiful & the staff was very friendy. The food was very good & the location was perfect for our honeymoon.
online it told me that the pool and bar would be open. Felt deceived!!!
Bathroom door was broken, dirt in the bathtub, too much light in the AM, workers making lots of noise at 8am to fix pool area, bar on roof and pool not open even though it said it was online and that was the whole reason to go there. Took my boyfriend for 40th and highly disappointed. I was embarrassed!!!!!
Evoking the form of a grand ocean liner and the very essence of the Golden Age of Hollywood, the Hotel Shangri-La at the Ocean has been welcoming guests since 1939. A landmark and architectural gem in the Streamline Moderne style boasts a recent $30 million update; the Art Deco sumptuous guest rooms and suites offer iconic views of the ocean or the city with a lush life experience that is anything but ordinary. The Shangri-La Dining Room features a feast with the freshest local produce for breakfast lunch or dinner with panoramic ocean views. Relax poolside and treat yourself to a private cabana hot tub and spa along with bar and dining service in a private outside courtyard; inside the fitness center never closes. Suite 700 features the only in/outdoor rooftop bar in Santa Monica with 180-degree views of the Pacific Ocean with spectacular sunsets or carryon until late. So come let Shangri-La spoil you. Life can be perfect, Shangri-La at the Ocean has thought of it all.