Our waiter, Damian, on Saturday was great. Everyone was friendly and helpful.
The bed wasn’t very comfortable.
Excellent customer service
Everyone went above and beyond to make the stay comfortable.
The hotel decor was pretty sterile. The Viceroy across the street was much more esthetically pleasing. The pool was ok, not great. The coffee bar was under staffed and looked temporary. Good for location. Staff cheerful, but not what I expected.
With a stay at Loews Santa Monica Beach Hotel in Santa Monica (Downtown Santa Monica), you'll be a 4-minute walk from Santa Monica Beach and 6 minutes by foot from Santa Monica Pier. Featured amenities include complimentary wired Internet access, a business center, and express check-out.