Horrible service - Customer always wrong mentality
The Hotel in general was decent. It was clean and updated and the breakfast buffet was good with a lot of variety.
The customer service at the hotel was beyond bad, it was the worst service I have ever experienced. We had an issue with our reservation not being found and although I had a print out of the confirmation with all the information and showing it had been pre-paid, the check in clerk would not accept it because he did not know who Kayak was. He said I had to put a deposit down in order for him to give us a room. He also did not let us borrow the phone to call Kayak's customer service line to correct the issue, nor did he want to call. I have worked in a hotel in his exact position and if someone showed up with a reservation confirmation, it was my responsibility to create the reservation based on the confirmation sheet and deal with the vendor myself. As a person providing a service, the goal is to give the guest and wonderful stress free stay, not make it unbelievably impossible to check in to the hotel at 2 o'clock in the morning. In the end I ended up borrowing a cell phone and calling Kayak and had our room within 10 minutes, if he would've just picked up the stupid phone all the this frustration and this bad review would've been avoided.
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聖多明哥空港優質酒店 - 南聖多明哥的位置在Km 22 Autopista Las Americas，距離聖多明各市中心23.9公里。 Parque Nacional Los Tres Ojos是距離聖多明哥空港優質酒店 - 南聖多明哥最近的地標。
聖多明哥空港優質酒店 - 南聖多明哥的入住時間為15:00，退房時間則為12:00。
聖多明哥空港優質酒店 - 南聖多明哥有提供免費Wi-Fi。
聖多明哥空港優質酒店 - 南聖多明哥有提供免費停車。
聖多明哥空港優質酒店 - 南聖多明哥沒有提供免費機場接送服務。
聖多明哥空港優質酒店 - 南聖多明哥距離聖多明各 亞美利加國際機場4.9公里。 聖多明哥空港優質酒店 - 南聖多明哥距離聖多明各 伊莎貝拉國際機場32.2公里。
聖多明哥空港優質酒店 - 南聖多明哥有附設泳池。
聖多明哥空港優質酒店 - 南聖多明哥已採取以下的措施：