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聖地亞哥 Arturo Merino Benitez租車評價與目錄
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Alamo則評價
租車地點
Alamo
聖地亞哥 Arturo Merino Benitez租車地點
Santiago Intl Airport
+56 612 710 706
所有關於Alamo的評價
聖地亞哥 Arturo Merino Benitez Alamo 辦事處的評價
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6.0
Lack of automatic vehicles
缺點： They had no automatic economy size vehicles and tried to charge us more to get a larger automatic vehicle. We insisted that they give us what they have, as our reservation included an automatic and we cannot drive manual. They made us wait an hour and fight with them before giving us an automatic Ford Explorer. If a rental agency does not have what is promised it is on them to fix it NOT at the customer's expensive, both time and money. Very frustrating.
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3.2
Dangerous car
缺點： Tires had no air,15 PSI in one,after pumping tires ,car pulled hard to one side and vibrated violently at 90 kmh,no horn,wiper blades broken,and it rained. Very dangerous state of vehicle Check in was very rude,bad artitude
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7.2
Check the car overall before leaving the pickup zone
優點： Like the different models that they offered
缺點： That when I picked up the car, it had a lot of imprerfections. If I haven't told the Rep, I would have taken the car like that and would have been responsible for those imperfections (dents).
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10.0
No problemas
優點： Friendly service and nice car
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8.0
優點： The price and the car
缺點： Pick up and drop off to slow
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10.0
Low stress
優點： Very easy process. I expected it too be more difficult. All the employees were very pofesional.
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7.2
Check the car overall before leaving the pickup zone
優點： Like the different models that they offered
缺點： That when I picked up the car, it had a lot of imprerfections. If I haven't told the Rep, I would have taken the car like that and would have been responsible for those imperfections (dents).
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8.0
優點： The price and the car
缺點： Pick up and drop off to slow
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6.0
Lack of automatic vehicles
缺點： They had no automatic economy size vehicles and tried to charge us more to get a larger automatic vehicle. We insisted that they give us what they have, as our reservation included an automatic and we cannot drive manual. They made us wait an hour and fight with them before giving us an automatic Ford Explorer. If a rental agency does not have what is promised it is on them to fix it NOT at the customer's expensive, both time and money. Very frustrating.
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3.2
Dangerous car
缺點： Tires had no air,15 PSI in one,after pumping tires ,car pulled hard to one side and vibrated violently at 90 kmh,no horn,wiper blades broken,and it rained. Very dangerous state of vehicle Check in was very rude,bad artitude
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Avis則評價
租車地點
Avis
聖地亞哥 Arturo Merino Benitez租車地點
(Customs Area)
+56 2795 3990
(International Arrivals)
+56 227 953 971
所有關於Avis的評價
聖地亞哥 Arturo Merino Benitez Avis 辦事處的評價
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5.6
Not the correct price
優點： The car we got in the end was clean and drove just fine, and they gave us a little discount due to other car not available.
缺點： We did not get the car we ordered (would have to wait 2, 3 hours), so we took a car from the economy class, which was priced more expensive then the car we ordered (small SUV, automatic). And after checking the price of the car we ordered, the price was dubbel the Kayak price.
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3.6
缺點： I have picked up the car at Santiago Aeroporto (SCL). According to the recommendation of Kajak, the insurance was booked with Allianz. For unclear reasons, the insurance was not accepted by Avis and demanded $ 4,500 deposit on the credit card. The car itself was pretty damaged, alternative was not given. Obviously the SUV has survived an accident. Overall, Avis tried and has fulfilled the usual rip-off on rental car stations. Last but not least: Any reaction to my complaints have not reached my email account.
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2.0
Did not rent the car in the end
缺點： The pickup time was wrong and when I tried to update the time, the price went up
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8.0
Avis Employees Step Up to the Plate
優點： For some reason, the Avis computer insisted that we owed much more money than our reservation stated, and employees at both the pick-up and drop-off struggled to bring it into conformity with the reservation, spending well over an hour to do so. Finally, one of the managers found a workaround. We still paid slightly more than the reservation promised and it was frustrating to wait around, but the patient service of the Avis staff was remarkable and turned it into a satisfactory experience. Note that this required some calm prodding by me. The SUV we rented proved to be an excellent vehicle.
缺點： Avis tried to charge much more than our emailed reservation stated. The inside of the vehicle's windshield had apparently been smeared with a dirty rag--easily fixed.
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4.4
Turmoil in the middle of rental
優點： I'm not sure how much it cost me in telephone roaming charges. I have to see on my phone bill when it arrives, But I was called twice during the rental to first, provide my credit card a second time and second, on the fourth day of the rental, I was asked to trade out that vehicle for another one. This isn't easy in the US and in Chile, when I don't have telephone connections and the language, it makes it very complicated. I still am mystified why my vacation stopped and had to focus on Avis emergencies.
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9.2
Chile
優點： Everything except the Satnav
缺點： The Garmin Satnav. Didn't recognise some of the towns in Chile. Google maps was better
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2.0
缺點： Avis didn't respect out reservation. We had no car.
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4.0
Didn't have car we reserved and were not prepared
缺點： They didn't have the car we reserved and were not very helpful.
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8.0
Pretty good would rent again
優點： Truck fit our group of 4 and all our ski gear In the back that was good. We felt safe in it driving over the mountains. In the end they said I was charges same as my contract when I booked so no extra fees and I appreciated that.
缺點： Pick up was a little confusing the desk was easy to find but once we got paperwork had to look for the cars and someone to help. Car wasn't ready it needed to be washed and would be another 20 min. We said skip the wash it still took about 10 min. Returning same thing we weren't sure where to leave the car no one came up to us for awhile but when someone finally did they were very helpful and actually took us to refuel the car so we wouldn't be charged for not doing it before hand.
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10.0
Great People
優點： The guy that helps us with the rental was very helpful and patient.
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4.4
缺點： The employ gave my a bill overestimated of 100$ and corrected on the invoice by hand writing after I noticed it. After al,l he apologized for his mistakes, what is even more lame. He definitely intended to rip me off.
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2.0
優點： You charged me a $4,000 deposit and my plane tickets were thus denied. And i was left stranded in south america and forced to by new plane tickets at the airport. It was awful!
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8.0
Avis Employees Step Up to the Plate
優點： For some reason, the Avis computer insisted that we owed much more money than our reservation stated, and employees at both the pick-up and drop-off struggled to bring it into conformity with the reservation, spending well over an hour to do so. Finally, one of the managers found a workaround. We still paid slightly more than the reservation promised and it was frustrating to wait around, but the patient service of the Avis staff was remarkable and turned it into a satisfactory experience. Note that this required some calm prodding by me. The SUV we rented proved to be an excellent vehicle.
缺點： Avis tried to charge much more than our emailed reservation stated. The inside of the vehicle's windshield had apparently been smeared with a dirty rag--easily fixed.
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8.0
Pretty good would rent again
優點： Truck fit our group of 4 and all our ski gear In the back that was good. We felt safe in it driving over the mountains. In the end they said I was charges same as my contract when I booked so no extra fees and I appreciated that.
缺點： Pick up was a little confusing the desk was easy to find but once we got paperwork had to look for the cars and someone to help. Car wasn't ready it needed to be washed and would be another 20 min. We said skip the wash it still took about 10 min. Returning same thing we weren't sure where to leave the car no one came up to us for awhile but when someone finally did they were very helpful and actually took us to refuel the car so we wouldn't be charged for not doing it before hand.
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5.6
Not the correct price
優點： The car we got in the end was clean and drove just fine, and they gave us a little discount due to other car not available.
缺點： We did not get the car we ordered (would have to wait 2, 3 hours), so we took a car from the economy class, which was priced more expensive then the car we ordered (small SUV, automatic). And after checking the price of the car we ordered, the price was dubbel the Kayak price.
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3.6
缺點： I have picked up the car at Santiago Aeroporto (SCL). According to the recommendation of Kajak, the insurance was booked with Allianz. For unclear reasons, the insurance was not accepted by Avis and demanded $ 4,500 deposit on the credit card. The car itself was pretty damaged, alternative was not given. Obviously the SUV has survived an accident. Overall, Avis tried and has fulfilled the usual rip-off on rental car stations. Last but not least: Any reaction to my complaints have not reached my email account.
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2.0
Did not rent the car in the end
缺點： The pickup time was wrong and when I tried to update the time, the price went up
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4.4
Turmoil in the middle of rental
優點： I'm not sure how much it cost me in telephone roaming charges. I have to see on my phone bill when it arrives, But I was called twice during the rental to first, provide my credit card a second time and second, on the fourth day of the rental, I was asked to trade out that vehicle for another one. This isn't easy in the US and in Chile, when I don't have telephone connections and the language, it makes it very complicated. I still am mystified why my vacation stopped and had to focus on Avis emergencies.
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2.0
缺點： Avis didn't respect out reservation. We had no car.
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4.0
Didn't have car we reserved and were not prepared
缺點： They didn't have the car we reserved and were not very helpful.
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4.4
缺點： The employ gave my a bill overestimated of 100$ and corrected on the invoice by hand writing after I noticed it. After al,l he apologized for his mistakes, what is even more lame. He definitely intended to rip me off.
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2.0
優點： You charged me a $4,000 deposit and my plane tickets were thus denied. And i was left stranded in south america and forced to by new plane tickets at the airport. It was awful!
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Budget則評價
租車地點
Budget
聖地亞哥 Arturo Merino Benitez租車地點
Armando Cortinez
+56 2795 3990
所有關於Budget的評價
聖地亞哥 Arturo Merino Benitez Budget 辦事處的評價
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4.0
優點： The car was reliable and clean
缺點： When first arriving wasn’t immediately obvious where to go. Other companies are right there in terminal, for budget you have to walk off airport property and down a little side street. Not too far but a pain when with children and luggage. No signs explaining where to go.
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3.6
缺點： Car was a disaster total wreck 100 dents and stains on the upholstery promised Tahoe and had to settle for KIA van
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2.0
優點： Tried to pick up the car early was told I had to wait hours until noon then was told at noon nothing was available and then they were going to downgrade the car so it would be cheaper I said I didn’t want the insurance they insisted and it was double the price. Return day also inchangable.
缺點： Customer service
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2.0
No car available
缺點： Basically I got reservation code and no car available. Not sure I can or should trust this service in future
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2.0
There was no rental
缺點： They had no cars we had to walk over to the Avis and luckily they had 1 car!
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2.0
Very bad
優點： Nothing
缺點： We had a deal to rent and there was no info that thy will freeze us 6000€ on the card what was not possible so we could not rent it in the end!!!!!!!!!!!!
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9.2
Great deal
優點： Check-in and check-out quickly. Great deal. Less price.
缺點： I suggest clean the car better.
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10.0
Simple, fast, economy
優點： Simple, make the reserve by internet. Low price. Excellente car.
缺點： The dependent on counter must be friendly and smile. if yoy dont like this job, leave it.
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2.0
Deceptive business practices
優點： Car itself drove fine, although one side had major body damage that had not been fixed.
缺點： The total cost was nearly 40% more than the quoted price. Although the booking indicated that the final cost included various fees and taxes, they took that cost as the base and added additional taxes/fees. They had two versions of the rental contract, one showing the lower online price, and another for the actual cost. They would not honor the online price.
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2.0
terrible customer service
缺點： Car ordered was not available. Told Kia would be swapped for the ordered mustang. No upgrade or discount offered. When agent was instructed to provide mustang or refund, agent refused to serve and provide service. Long lineups in PBI and no in terminal rentals available.
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8.0
Buena, falta por aprender aún
優點： Buen auto. Limpio. Económico. Cumple.
缺點： Falta más enfoque al cliente. Uno arrienda para evitar problemas y ganar tiempo.
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5.2
Don't trust your 'confirmation' to be confirmation for a car!
優點： The car was lovely and drove well.
缺點： The pick-up experience was horrendous. After a hellish day of travel, I was so relieved to finally be in Santiago and pick up my rental car so I could head to my hotel for some sleep. I arrived around 11:30pm and was told that I wouldn't be able to pick up my car until 8:00 or 9:00am!!! Even though I had a confirmed reservation! I jokingly said, "so, what...you just want me to sleep in the airport?" (Mind you, I'm a young, solo, female traveler.) And he said, "yup, sorry - there are other people who made reservations earlier than you." What does that even mean?! In my eyes a reservation is a reservation is a reservation...how can you prioritize that?? I tried to find a safe spot in the airport for me and my luggage, but definitely wasn't able to sleep. At 5:00am I literally BEGGED the guy at the counter to give me my car, which, you know, I HAD RESERVED! He begrudgingly agreed and at 5:30 I was finally on my way. Would never, ever, ever rent from Budget again!
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9.2
Great deal
優點： Check-in and check-out quickly. Great deal. Less price.
缺點： I suggest clean the car better.
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10.0
Simple, fast, economy
優點： Simple, make the reserve by internet. Low price. Excellente car.
缺點： The dependent on counter must be friendly and smile. if yoy dont like this job, leave it.
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4.0
優點： The car was reliable and clean
缺點： When first arriving wasn’t immediately obvious where to go. Other companies are right there in terminal, for budget you have to walk off airport property and down a little side street. Not too far but a pain when with children and luggage. No signs explaining where to go.
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3.6
缺點： Car was a disaster total wreck 100 dents and stains on the upholstery promised Tahoe and had to settle for KIA van
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2.0
優點： Tried to pick up the car early was told I had to wait hours until noon then was told at noon nothing was available and then they were going to downgrade the car so it would be cheaper I said I didn’t want the insurance they insisted and it was double the price. Return day also inchangable.
缺點： Customer service
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2.0
No car available
缺點： Basically I got reservation code and no car available. Not sure I can or should trust this service in future
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2.0
There was no rental
缺點： They had no cars we had to walk over to the Avis and luckily they had 1 car!
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2.0
Very bad
優點： Nothing
缺點： We had a deal to rent and there was no info that thy will freeze us 6000€ on the card what was not possible so we could not rent it in the end!!!!!!!!!!!!
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2.0
Deceptive business practices
優點： Car itself drove fine, although one side had major body damage that had not been fixed.
缺點： The total cost was nearly 40% more than the quoted price. Although the booking indicated that the final cost included various fees and taxes, they took that cost as the base and added additional taxes/fees. They had two versions of the rental contract, one showing the lower online price, and another for the actual cost. They would not honor the online price.
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2.0
terrible customer service
缺點： Car ordered was not available. Told Kia would be swapped for the ordered mustang. No upgrade or discount offered. When agent was instructed to provide mustang or refund, agent refused to serve and provide service. Long lineups in PBI and no in terminal rentals available.
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5.2
Don't trust your 'confirmation' to be confirmation for a car!
優點： The car was lovely and drove well.
缺點： The pick-up experience was horrendous. After a hellish day of travel, I was so relieved to finally be in Santiago and pick up my rental car so I could head to my hotel for some sleep. I arrived around 11:30pm and was told that I wouldn't be able to pick up my car until 8:00 or 9:00am!!! Even though I had a confirmed reservation! I jokingly said, "so, what...you just want me to sleep in the airport?" (Mind you, I'm a young, solo, female traveler.) And he said, "yup, sorry - there are other people who made reservations earlier than you." What does that even mean?! In my eyes a reservation is a reservation is a reservation...how can you prioritize that?? I tried to find a safe spot in the airport for me and my luggage, but definitely wasn't able to sleep. At 5:00am I literally BEGGED the guy at the counter to give me my car, which, you know, I HAD RESERVED! He begrudgingly agreed and at 5:30 I was finally on my way. Would never, ever, ever rent from Budget again!
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National則評價
租車地點
National
聖地亞哥 Arturo Merino Benitez租車地點
Santiago Intl Airport
+56 2245 4445
所有關於National的評價
聖地亞哥 Arturo Merino Benitez National 辦事處的評價
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2.8
Bad service, terrible car
優點： Person at drop off was friendly
缺點： Car was not ready at reserved time. Told to wait 1 hour. It was nearly 2 hours later when a car was available. It was old and poor condition auto. Several days later the battery died and the car could not start. Overall a terrible rental car experience.
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2.0
缺點： i reserved a car and when i arrived there were no cars left. me and a number of other people in line had to change our plans because they didn’t have the cars we reserved. and not even an apology.
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2.0
缺點： la camioneta estaba absolutamente sucia, una luz delantera no funcionaba, el olor adentro de la camioneta erra horrible, me la entregaron casi una hora mas tarde, el embrague no funcionaba bien. definitivamente no voy volver a rentar nunca mas en national un desastre
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2.0
Only "National" feature was green sign. Rip off fr
優點： New tires. Car worked.
缺點： $3500 credit card hold on top of $70/day rate without LDW, no map, poorly marked and hard to find return in airport, car scratched, dented, and paint splotched every side.
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2.8
Bad service, terrible car
優點： Person at drop off was friendly
缺點： Car was not ready at reserved time. Told to wait 1 hour. It was nearly 2 hours later when a car was available. It was old and poor condition auto. Several days later the battery died and the car could not start. Overall a terrible rental car experience.
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2.0
缺點： i reserved a car and when i arrived there were no cars left. me and a number of other people in line had to change our plans because they didn’t have the cars we reserved. and not even an apology.
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2.0
缺點： la camioneta estaba absolutamente sucia, una luz delantera no funcionaba, el olor adentro de la camioneta erra horrible, me la entregaron casi una hora mas tarde, el embrague no funcionaba bien. definitivamente no voy volver a rentar nunca mas en national un desastre
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2.0
Only "National" feature was green sign. Rip off fr
優點： New tires. Car worked.
缺點： $3500 credit card hold on top of $70/day rate without LDW, no map, poorly marked and hard to find return in airport, car scratched, dented, and paint splotched every side.
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Economy Rent a Car則評價
租車地點
Economy Rent a Car
聖地亞哥 Arturo Merino Benitez租車地點
Americo Vespucio 1309, local 104
+56 957 504 119
所有關於Economy Rent a Car的評價
聖地亞哥 Arturo Merino Benitez Economy Rent a Car 辦事處的評價
最新評價
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