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聖地亞哥 Arturo Merino Benitez租車評價與目錄
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Avis則評價
租車地點
Avis
聖地亞哥 Arturo Merino Benitez租車地點
(Customs Area)
+56 2795 3990
(International Arrivals)
+56 227 953 971
所有關於Avis的評價
聖地亞哥 Arturo Merino Benitez Avis 辦事處的評價
最新評價
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5.6
Not the correct price
優點： The car we got in the end was clean and drove just fine, and they gave us a little discount due to other car not available.
缺點： We did not get the car we ordered (would have to wait 2, 3 hours), so we took a car from the economy class, which was priced more expensive then the car we ordered (small SUV, automatic). And after checking the price of the car we ordered, the price was dubbel the Kayak price.
評價由
提供
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3.6
缺點： I have picked up the car at Santiago Aeroporto (SCL). According to the recommendation of Kajak, the insurance was booked with Allianz. For unclear reasons, the insurance was not accepted by Avis and demanded $ 4,500 deposit on the credit card. The car itself was pretty damaged, alternative was not given. Obviously the SUV has survived an accident. Overall, Avis tried and has fulfilled the usual rip-off on rental car stations. Last but not least: Any reaction to my complaints have not reached my email account.
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2.0
Did not rent the car in the end
缺點： The pickup time was wrong and when I tried to update the time, the price went up
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8.0
Avis Employees Step Up to the Plate
優點： For some reason, the Avis computer insisted that we owed much more money than our reservation stated, and employees at both the pick-up and drop-off struggled to bring it into conformity with the reservation, spending well over an hour to do so. Finally, one of the managers found a workaround. We still paid slightly more than the reservation promised and it was frustrating to wait around, but the patient service of the Avis staff was remarkable and turned it into a satisfactory experience. Note that this required some calm prodding by me. The SUV we rented proved to be an excellent vehicle.
缺點： Avis tried to charge much more than our emailed reservation stated. The inside of the vehicle's windshield had apparently been smeared with a dirty rag--easily fixed.
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4.4
Turmoil in the middle of rental
優點： I'm not sure how much it cost me in telephone roaming charges. I have to see on my phone bill when it arrives, But I was called twice during the rental to first, provide my credit card a second time and second, on the fourth day of the rental, I was asked to trade out that vehicle for another one. This isn't easy in the US and in Chile, when I don't have telephone connections and the language, it makes it very complicated. I still am mystified why my vacation stopped and had to focus on Avis emergencies.
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9.2
Chile
優點： Everything except the Satnav
缺點： The Garmin Satnav. Didn't recognise some of the towns in Chile. Google maps was better
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2.0
缺點： Avis didn't respect out reservation. We had no car.
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4.0
Didn't have car we reserved and were not prepared
缺點： They didn't have the car we reserved and were not very helpful.
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8.0
Pretty good would rent again
優點： Truck fit our group of 4 and all our ski gear In the back that was good. We felt safe in it driving over the mountains. In the end they said I was charges same as my contract when I booked so no extra fees and I appreciated that.
缺點： Pick up was a little confusing the desk was easy to find but once we got paperwork had to look for the cars and someone to help. Car wasn't ready it needed to be washed and would be another 20 min. We said skip the wash it still took about 10 min. Returning same thing we weren't sure where to leave the car no one came up to us for awhile but when someone finally did they were very helpful and actually took us to refuel the car so we wouldn't be charged for not doing it before hand.
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10.0
Great People
優點： The guy that helps us with the rental was very helpful and patient.
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4.4
缺點： The employ gave my a bill overestimated of 100$ and corrected on the invoice by hand writing after I noticed it. After al,l he apologized for his mistakes, what is even more lame. He definitely intended to rip me off.
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2.0
優點： You charged me a $4,000 deposit and my plane tickets were thus denied. And i was left stranded in south america and forced to by new plane tickets at the airport. It was awful!
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8.0
Avis Employees Step Up to the Plate
優點： For some reason, the Avis computer insisted that we owed much more money than our reservation stated, and employees at both the pick-up and drop-off struggled to bring it into conformity with the reservation, spending well over an hour to do so. Finally, one of the managers found a workaround. We still paid slightly more than the reservation promised and it was frustrating to wait around, but the patient service of the Avis staff was remarkable and turned it into a satisfactory experience. Note that this required some calm prodding by me. The SUV we rented proved to be an excellent vehicle.
缺點： Avis tried to charge much more than our emailed reservation stated. The inside of the vehicle's windshield had apparently been smeared with a dirty rag--easily fixed.
評價由提供
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8.0
Pretty good would rent again
優點： Truck fit our group of 4 and all our ski gear In the back that was good. We felt safe in it driving over the mountains. In the end they said I was charges same as my contract when I booked so no extra fees and I appreciated that.
缺點： Pick up was a little confusing the desk was easy to find but once we got paperwork had to look for the cars and someone to help. Car wasn't ready it needed to be washed and would be another 20 min. We said skip the wash it still took about 10 min. Returning same thing we weren't sure where to leave the car no one came up to us for awhile but when someone finally did they were very helpful and actually took us to refuel the car so we wouldn't be charged for not doing it before hand.
評價由提供
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5.6
Not the correct price
優點： The car we got in the end was clean and drove just fine, and they gave us a little discount due to other car not available.
缺點： We did not get the car we ordered (would have to wait 2, 3 hours), so we took a car from the economy class, which was priced more expensive then the car we ordered (small SUV, automatic). And after checking the price of the car we ordered, the price was dubbel the Kayak price.
評價由提供
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3.6
缺點： I have picked up the car at Santiago Aeroporto (SCL). According to the recommendation of Kajak, the insurance was booked with Allianz. For unclear reasons, the insurance was not accepted by Avis and demanded $ 4,500 deposit on the credit card. The car itself was pretty damaged, alternative was not given. Obviously the SUV has survived an accident. Overall, Avis tried and has fulfilled the usual rip-off on rental car stations. Last but not least: Any reaction to my complaints have not reached my email account.
評價由提供
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2.0
Did not rent the car in the end
缺點： The pickup time was wrong and when I tried to update the time, the price went up
評價由提供
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4.4
Turmoil in the middle of rental
優點： I'm not sure how much it cost me in telephone roaming charges. I have to see on my phone bill when it arrives, But I was called twice during the rental to first, provide my credit card a second time and second, on the fourth day of the rental, I was asked to trade out that vehicle for another one. This isn't easy in the US and in Chile, when I don't have telephone connections and the language, it makes it very complicated. I still am mystified why my vacation stopped and had to focus on Avis emergencies.
評價由提供
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2.0
缺點： Avis didn't respect out reservation. We had no car.
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4.0
Didn't have car we reserved and were not prepared
缺點： They didn't have the car we reserved and were not very helpful.
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4.4
缺點： The employ gave my a bill overestimated of 100$ and corrected on the invoice by hand writing after I noticed it. After al,l he apologized for his mistakes, what is even more lame. He definitely intended to rip me off.
評價由提供
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2.0
優點： You charged me a $4,000 deposit and my plane tickets were thus denied. And i was left stranded in south america and forced to by new plane tickets at the airport. It was awful!
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Budget則評價
租車地點
Budget
聖地亞哥 Arturo Merino Benitez租車地點
Armando Cortinez
+56 2795 3990
所有關於Budget的評價
聖地亞哥 Arturo Merino Benitez Budget 辦事處的評價
最新評價
- 全部評價
- 好評
- 中立
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3.6
缺點： Car was a disaster total wreck 100 dents and stains on the upholstery promised Tahoe and had to settle for KIA van
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2.0
優點： Tried to pick up the car early was told I had to wait hours until noon then was told at noon nothing was available and then they were going to downgrade the car so it would be cheaper I said I didn’t want the insurance they insisted and it was double the price. Return day also inchangable.
缺點： Customer service
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2.0
No car available
缺點： Basically I got reservation code and no car available. Not sure I can or should trust this service in future
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2.0
There was no rental
缺點： They had no cars we had to walk over to the Avis and luckily they had 1 car!
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2.0
Very bad
優點： Nothing
缺點： We had a deal to rent and there was no info that thy will freeze us 6000€ on the card what was not possible so we could not rent it in the end!!!!!!!!!!!!
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9.2
Great deal
優點： Check-in and check-out quickly. Great deal. Less price.
缺點： I suggest clean the car better.
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10.0
Simple, fast, economy
優點： Simple, make the reserve by internet. Low price. Excellente car.
缺點： The dependent on counter must be friendly and smile. if yoy dont like this job, leave it.
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2.0
Deceptive business practices
優點： Car itself drove fine, although one side had major body damage that had not been fixed.
缺點： The total cost was nearly 40% more than the quoted price. Although the booking indicated that the final cost included various fees and taxes, they took that cost as the base and added additional taxes/fees. They had two versions of the rental contract, one showing the lower online price, and another for the actual cost. They would not honor the online price.
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2.0
terrible customer service
缺點： Car ordered was not available. Told Kia would be swapped for the ordered mustang. No upgrade or discount offered. When agent was instructed to provide mustang or refund, agent refused to serve and provide service. Long lineups in PBI and no in terminal rentals available.
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8.0
Buena, falta por aprender aún
優點： Buen auto. Limpio. Económico. Cumple.
缺點： Falta más enfoque al cliente. Uno arrienda para evitar problemas y ganar tiempo.
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5.2
Don't trust your 'confirmation' to be confirmation for a car!
優點： The car was lovely and drove well.
缺點： The pick-up experience was horrendous. After a hellish day of travel, I was so relieved to finally be in Santiago and pick up my rental car so I could head to my hotel for some sleep. I arrived around 11:30pm and was told that I wouldn't be able to pick up my car until 8:00 or 9:00am!!! Even though I had a confirmed reservation! I jokingly said, "so, what...you just want me to sleep in the airport?" (Mind you, I'm a young, solo, female traveler.) And he said, "yup, sorry - there are other people who made reservations earlier than you." What does that even mean?! In my eyes a reservation is a reservation is a reservation...how can you prioritize that?? I tried to find a safe spot in the airport for me and my luggage, but definitely wasn't able to sleep. At 5:00am I literally BEGGED the guy at the counter to give me my car, which, you know, I HAD RESERVED! He begrudgingly agreed and at 5:30 I was finally on my way. Would never, ever, ever rent from Budget again!
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7.6
Be careful when renting and returning to avoid problems
優點： A bit slow - since everything was done by hand - but generally OK pick-up. Problem free rental. We were brought back to the airport terminal after drop off.
缺點： Premium categorized car did not have a CD (!), very basic configuration. Dark courtyard may have contributed to a serious problem that one of the deep scratches on the car was not marked on the check-out form and if it was not for the photos of all dents and scratches made at pick-up I would very likely have to pay for this "damage". Dated photos on the phone helped and drop off completed without further problems.
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9.2
Great deal
優點： Check-in and check-out quickly. Great deal. Less price.
缺點： I suggest clean the car better.
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10.0
Simple, fast, economy
優點： Simple, make the reserve by internet. Low price. Excellente car.
缺點： The dependent on counter must be friendly and smile. if yoy dont like this job, leave it.
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8.0
Buena, falta por aprender aún
優點： Buen auto. Limpio. Económico. Cumple.
缺點： Falta más enfoque al cliente. Uno arrienda para evitar problemas y ganar tiempo.
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7.6
Be careful when renting and returning to avoid problems
優點： A bit slow - since everything was done by hand - but generally OK pick-up. Problem free rental. We were brought back to the airport terminal after drop off.
缺點： Premium categorized car did not have a CD (!), very basic configuration. Dark courtyard may have contributed to a serious problem that one of the deep scratches on the car was not marked on the check-out form and if it was not for the photos of all dents and scratches made at pick-up I would very likely have to pay for this "damage". Dated photos on the phone helped and drop off completed without further problems.
評價由提供
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3.6
缺點： Car was a disaster total wreck 100 dents and stains on the upholstery promised Tahoe and had to settle for KIA van
評價由提供
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2.0
優點： Tried to pick up the car early was told I had to wait hours until noon then was told at noon nothing was available and then they were going to downgrade the car so it would be cheaper I said I didn’t want the insurance they insisted and it was double the price. Return day also inchangable.
缺點： Customer service
評價由提供
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2.0
No car available
缺點： Basically I got reservation code and no car available. Not sure I can or should trust this service in future
評價由提供
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2.0
There was no rental
缺點： They had no cars we had to walk over to the Avis and luckily they had 1 car!
評價由提供
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2.0
Very bad
優點： Nothing
缺點： We had a deal to rent and there was no info that thy will freeze us 6000€ on the card what was not possible so we could not rent it in the end!!!!!!!!!!!!
評價由提供
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2.0
Deceptive business practices
優點： Car itself drove fine, although one side had major body damage that had not been fixed.
缺點： The total cost was nearly 40% more than the quoted price. Although the booking indicated that the final cost included various fees and taxes, they took that cost as the base and added additional taxes/fees. They had two versions of the rental contract, one showing the lower online price, and another for the actual cost. They would not honor the online price.
評價由提供
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2.0
terrible customer service
缺點： Car ordered was not available. Told Kia would be swapped for the ordered mustang. No upgrade or discount offered. When agent was instructed to provide mustang or refund, agent refused to serve and provide service. Long lineups in PBI and no in terminal rentals available.
評價由提供
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5.2
Don't trust your 'confirmation' to be confirmation for a car!
優點： The car was lovely and drove well.
缺點： The pick-up experience was horrendous. After a hellish day of travel, I was so relieved to finally be in Santiago and pick up my rental car so I could head to my hotel for some sleep. I arrived around 11:30pm and was told that I wouldn't be able to pick up my car until 8:00 or 9:00am!!! Even though I had a confirmed reservation! I jokingly said, "so, what...you just want me to sleep in the airport?" (Mind you, I'm a young, solo, female traveler.) And he said, "yup, sorry - there are other people who made reservations earlier than you." What does that even mean?! In my eyes a reservation is a reservation is a reservation...how can you prioritize that?? I tried to find a safe spot in the airport for me and my luggage, but definitely wasn't able to sleep. At 5:00am I literally BEGGED the guy at the counter to give me my car, which, you know, I HAD RESERVED! He begrudgingly agreed and at 5:30 I was finally on my way. Would never, ever, ever rent from Budget again!
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Economy Rent a Car則評價
租車地點
Economy Rent a Car
聖地亞哥 Arturo Merino Benitez租車地點
Americo Vespucio 1309, local 104
+56 957 504 119
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聖地亞哥 Arturo Merino Benitez Economy Rent a Car 辦事處的評價
最新評價
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