Nice comfortable room.
Staff was friendly and my room was available for me to check in early
Elevator wait times
Dark roast coffee pods please.
Manager was accommodating when I complained.
No on demand movies; in room iPad for offering was dead. Toilet didn’t fully flush.
The staff were super friendly and very accommodating! The rooms were large and I loved the aveda bath products.
I wish they provided a few complimentary bottles of water in the room. Billing was a little difficult bc I booked several rooms and the names/correct cards were switched around.
We booked in advance and were told that the best price was around $258.00 a night,Big Lie. On the day of the trip your site said the rate was $158.00 and the next day it said $148.00. We asked to have our rate adjusted and were told that they had no responsibility as your site collected our money and paid them. Your statement about having the "BEST DEAL" was a total lie. I will never use your service again and I will warn everyone I know about your deception. We were overcharged about a $100.00 a day and stayed at the hotel for five nights YOU OWE US $500.00.
Great place to stay
The desk staff was friendly and helpful. Rooms were nice and clean. Relevant and modern decor. Rooftop bar is nice with a great view into the stadium. Would stay again for sure.
A very nice stay.
The staff was very nice and friendly. They wanted to know where we were from and why we were there. As it turned out we told them that we were there celebrating out 44 wedding anniversary. When we got back to the room, after dinner, there was a bottle of wine and 2 lovely glasses waiting for us (compliments of the hotel). A totally nice stay. We will recommend the hotel if asked. We have already told several people what a great stay we had. The security is very good.
My wife likes to use the stairs for the exercise. They were meant to be fire escapes and exit outside and require an employ to enter from outside.
Proximity to downtown SD.
No pool, no airport shuttle.
I paid 42$ for valet because i didn't want to walk the 2 blocks away for self parking that cost 30$. It isn't the amount that bothered me the valet scratched my brand new 2016 highlander. None of the valets fessed up and I didn't notice until after i checked out and drove off.
Great staff and rooms!
It was a beautiful, well managed and well located hotel
I did not like that when I booked it said parking was an amenity. That made it seem like it was included. It would have been helpful to know that it only offered valet parking that is $41/night. That was a big shock when we arrived and a bit upsetting it was not mentioned before we booked
Great experience in downtown SD
Beautiful room (upgrade) Great location Friendly and helpful staff Excellent upkeep
Parking is high... better to use taxi/uber
The Hotel Indigo® San Diego Gaslamp Quarter hotel is at one with the neighborhood. Join us for great MLB action as the San Diego Padres welcome the 2019 season. Just a squeeze play away from Petco Park, pregame at our Level 9 Rooftop Bar where fire pits keep things warm on cool summer nights. Coming for a convention like Comic-Con? The San Diego Convention Center is within walking distance, perfect for a stop at the Gaslamp Quarter on your way. Our hotel is well known for its warm hospitality and inspired service, and is also enthusiastically pet-friendly. Our award-winning, green hotel is LEED-certified, with an eco-roof garden.
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