Rooms Make yourself at home in one of the 35 individually decorated guestrooms, featuring microwaves and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and irons/ironing boards, and housekeeping is provided weekly. Amenities Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. Business}, Other Amenities Featured amenities include luggage storage, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Property Location A stay at ECO PLAZA Santiago places you in the heart of Santiago, steps from Santa Lucia Hill and 4 minutes by foot from Iglesia de La Merced. This hotel is 3.1 mi (4.9 km) from Costanera Center and 1.1 mi (1.8 km) from Palacio de la Moneda. Mandatory Charges You'll be asked to pay the following charges at the property: Cleaning fee: CLP 10000 per accommodation, per week (varies per unit) The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. Electricity fee: CLP 7000 per week for use over 50 kWh. Heating fee: CLP 10000 per stay for use over 50 kWh. Applies to stays of more than 1 night. A damage deposit of CLP 50000 will be collected before check-in. We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: CLP 40000 per room (roundtrip) Covered self parking fee: CLP 10000 per night Early check-in fee: CLP 25000 (subject to availability) Rollaway bed fee: CLP 17000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 21 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No cribs (infant beds) available Parking height restrictions apply Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Safe Travels (WTTC - Global)