The pool and location
The staff and customer service. The management was not very helpful neither cared. No valet available but the man agent didn’t even care or cares to offer any other options
Location was beautiful. Big rooms family was comfortable.
Some of the staff was rude. The First Lady to try to check me in was really nice and polite. Our room wasn't ready when we showed up so she gave us a free appetizer at the restaurant. We went down to eat while we waited and what appeared to be the manager of the restaurant was just talking away with a waiter and they kept looking at us and ignoring us. A busy waitress that was serving outside saw us rushed in and sat us down she was really helpful. It looked like she was the only one running around while the others just stood and talked. When we were done eating we went back to Check in and a male helped us check in. He was not friendly and was rude when answering my questions. Very poor customer service on his part.
Don't ever leave
The staff, the views, and service was outstanding
Food at the resturaunt was a bit pricy but still good
I had to get housekeeping to clean the bathroom as it was really, really disgusting! The toilet was so bad I do not know how they could possibly not clean it. Then the shower also looked like it had been used as a toilet! Had to also go to front desk our second day there to ask for some one to clean our room! Beautiful grounds but housekeeping is the worst I have ever seen! Not what I would expect of a Hilton.
Ok for a last minute Labor Day weekend trip
The staff was great. It was pretty clean an quiet. Pool was nice.
Wasn't as close to the beach as they advertise. Still had to take about a 15-20 minute drive. The room service is terrible. Very limited menu, nothing very appetizing. we finally decided on a pizza and a pork dish, which were both very bland and not that good to be honest. And our bill turned out to be $90!!! Such a rip off. That's the most I've ever paid for something like that and I've stayed at many hotels in my life.
Maids did not show up At All one day! Bellmen were rude and disrespectful
The view was amazing, the hotel was beautiful.
, I wish there were more staff on hand for the check out, I would have liked to confirm the receipt and everything, but the line was so long that we had to leave to make an appointment we had without getting to the front desk.
I have a nice stay. Beautiful property.
It's the Hilton!
Wasn't really anything we didn't like.
Location is priceless
We reported our bathroom light wasn't working. We were told it would be repaired while we were out. It wasn't repaired and I question whether anyone really came to the room. There was a paper wrapper and something else small on the carpet near the door. We left it there to see if the housekeeping was doing their job. We stayed 3 days and so did the paper. No pool beverage or food service. I can understand that might be the case in the winter, but not in July. For such an outstanding location and view, you would expect a beautiful dining experience. Not so, it's the same boring coffee shop style room it was at our last visit over 15 years ago. Menu is limited and pricey. We walked next door to the beautifully remodeled Lodge at Torrey Pines and had a outstanding breakfast with an incredible view. We will be staying there next trip.
Private and quiet. Great pool and spa.
Perfect Location for Business at Scripps
Reception was very nice. Decor is nice. Room was clean, set up nicely. All updated.
To no fault of the hotel, it's a drive to restaurants and shopping. Parking at the hotel is quite expensive, run by a separate company.
Location was good. Close to the town of La Jolla and accessible to other ocean towns of Del Mar and Solana Beach.
Breakfast, Pool, View, Guests facilities,
Location is great. Nice & quiet
Food expensive & average. Not a lot of choice. Biggest drawback is food -- lack of choice and hours. No room service after 10 pm except Caesar salad cheesecake or turkey sandwich. If u arrive from different time zone u r hungry & it's late & nothing really to eat. No servibar either
The pool is awesome
The spa wasn't that convenient to get to. It was in the adjacent hotel. That said, the spa was really nice.
I was not told they were under large scale remodeling.
Daily Resort Charge will be added to the room rate and includes: Wi-Fi; Starbucks coffee; 2 bottled waters; kids eat free lunch/dinner & dessert with entrée in Torreyana; Shiley Fitness Center; 15% off ProShop; 20% off gift shop; concierge access to Spa at Lodge; discount pack; resort activities. Be inspired by one of the most exceptional settings in Southern California. Atop the bluffs of La Jolla, California, overlooking the legendary Torrey Pines Golf Course and the majestic Pacific Ocean sits the newly renovated, Four Diamond Hilton La Jolla Torrey Pines hotel. You will experience a feeling of seclusion yet remain close to everything that San Diego, California has to offer. The hotel is conveniently located: Overlooking Torrey Pines Golf Course, Minutes from La Jolla Cove and Del Mar (Del Mar Racetrack), One mile from Birch Aquarium, Two miles from Glider Port Park, Next to Torrey Pines State Reserve, 15 miles from the San Diego International Airport and downtown San Diego, More. Here at the Hilton La Jolla hotel, you can retire to a room rich in comfort. Unique in San Diego, California, all 394 guestrooms of our La Jolla, California Hilton hotel boast a private balcony or patio with magnificent views of the Torrey Pines Golf Course, gardens, and the Pacific Ocean on the horizon. The guest rooms also feature: Hilton Serenity Collection bedding, High-speed Internet access, Large arm chair with ottoman, 42" LCD HD Television, Complimentary Lavazza Coffee, In Room Safe, More. The 17 Suites include everything mentioned above, as well as: Oversized terraces, ideal for private outdoor dining with our 24-hour room service, Large work desks with desk-level outlets, Premier views of Pacific Ocean and Torrey Pines Golf Course, More. The hotel also offers the Torreyana Grille for your delight and convenience. The acclaimed Torreyana Grille is a place to relax and gaze at spectacular sunsets. It is a coastal landmark offering steaks and seafood artfully prepared in fine Pacific Rim style. Other amazing features at our hotel include: Advanced reservations at the coveted Torrey Pines Golf Course, home of the Buick Invitational and site of the 2008 U.S. Open. 60,000 square feet of event space, the Hilton La Jolla Torrey Pines hotel easily accommodates intimate meetings or events up to 1,500 hotel guests. Catering, including Kosher foods. Magnificent grounds. Heated outdoor pool and whirlpool with majestic view. Tennis courts, sun deck and more! Once you experience this enchanting oasis, you'll know why it was so aptly named "the jewel" when discovered in the 19th century. We look forward to seeing you in La Jolla at the Hilton La Jolla Torrey Pines hotel. Travel should take you places.