The amazing view and comfy king size bed!
Better communication between staff. Went down to the pool and had a bunch of people from the balconies yelling at me to get out because a kid had pooped in it earlier. There wasn’t anything saying the pool was closed. I called the front desk and the woman didn’t say a thing. Pretty embarrassing to get in the pool and get right out.
Great ocean view!
Nothing. Perfect experience!
What breakfast? And bed was good
The price is way to high. But I guess
Not worth the price
The room was good size, nice design, beautiful view and nice pool
Hair in the bathroom, very dated, hallway carpet smells, iron baby crib. Could have spent the money in a better place elsewhere, I was expecting something better for this price.
The customer service is superior, the location is ideal. The room looked nice just a couple minor areas things needed to be addressed. TV did not work and the cleaning crew needed to revisit our room. They addressed my concerns immediately!!
The staff was really helpful and kind. The view is gorgeous and it's close to everything. The room was clean and upgraded.
There was still some renovations going on an it was very confusing when trying to find our way around the facility.
At $600/night, this might be the most over-priced
I like the location and the service.
This hotel at $600/night is wildly overpriced. It should be $250-300 at most. I didn't even get free parking (had to pay $25/day) even though I was completely ripped off. Unfortunately I had no other viable options.
quality stay in santa cruz
great view, awesome pool and restaurant, perfect location
Great Hotel! Location Location Location
Great hotel for the entire family! Walking distance to the wharf and boardwalk. The views of the ocean from each hotel room are fantastic. We will do it again!
Amazing Location...BUT it ends there.
Loved the location. The rooms were small but nice and clean. The restaurant is really nice with great views.
The pools and hot-tub are filthy and 90% kids under 5. The hotel carpets common bathrooms and stuff are just Dirty. Staff RARELY pick up the phone when you need something. They automatically charge you a $25/night Parking fee whether you park there or not.
Very nice over all stay
Over looked the beach and ocean.
On our Room Service to the pool. The food was cold. That's the only thing I didn't like.
Great place to wake up.
All rooms oceanfront with balconies. Clean, vibrant and great location. Nice restaurant on property, Aquarius. Fire pits, pool, spa.
Rooms do not black out No bell hop
With a stay at Dream Inn Santa Cruz, you'll be centrally located in Santa Cruz, just a 3-minute walk from Santa Cruz Beach Boardwalk and 9 minutes by foot from Monterey Bay. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.