Location and price was perfect for us. Nice and clean.
The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
Overall, good value
Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Bed was not comfortable.. Mattress was hard and sloped to center of bed.
Location was good, staff was friendly. Comfy bed and pillows.
Parking was real tight. Mustard on the ceiling, blood or something on the back of bathroom door. Carpet really dirty. Wi-Fi really really slow
Dirty towels dirty pillows never vacuumed floor th
The TV lineup was okay
The towels for the shower were literally two different colors. Off white and not so off-white. There was a silver fork in the air vent of my air conditioner. Room was generally Dusty and stuffy
Enjoyed the TV
Water on the floor of the living area and I had to clean it up as "Staff" couldn't get it right.Shower head was clogged with calcium build up. Shower curtain had large hole on shower head side allowing water on the floor and toilet when we showered. Parking lot was being sealed with hot tar so the smell permeated the area.
Okay place, but responsive staff
Staff helped us out tremendously in properly accommodating our group. The hotel was convenient.
We reserved 2 rooms for 3 people, but the rooms were really for 2 people. How could 3 adults sleep in 1 king sized bed. I assumed that the reservations took that 3 people were staying per room, and I was expecting a soft bed. Luckily, the staff was able to move one of us to the only available room with a sofa bed. My wife and daughter slept in the one king bed, but I felt we shouldn't have.
Room was dirty. Fridge didn't work. Woke up at 6 to the owners kid playing tee ball right outside my door, with the grandpa sitting on his chair outside our window.
Ramada Limited Santa Cruz Water Street is located in Downtown Santa Cruz within walking distance to many shops and restaurants. Our hotel is AAA approved and 100 Percent Non Smoking. We have a Business Center on site and all of our rooms have Coffee Makers, Iron and Ironing Boards, Microwaves, Refrigerators, Hairdryers and Curved Shower Rods, providing an extra 25 Percent space in the shower. Ramada Limited Santa Cruz provides an extensive Continental Breakfast each morning in our hotels newly constructed Breakfast room. Start your day off right with some fresh fruit, danish or a Waffle. Enjoy a hot cup of coffee or tea or a refreshing glass of juice. USA Today Newspaper every morning at Front Desk. Sorry, No Pets Allowed at property. Wyndham Rewards, Ramadas Frequent guest program has many benefits awaiting you. Please sign up with our front desk or on line and start enjoying the benefits of our program today.
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