Room service ........soup.......terrible..........no salt, no spices, no taste.
room and bathroom were nice and clean. Close to subway.
breakfast expensive and not included
Rooms are modern and clean. Not much by way of services in the hotel, just a place to sleep.
Rooms are not confort for the rate you are paying
Convenient location. Functional facilities, if minimal. Polite staff.
They overcharge for everything, adding taxes that were pre-paid. Outrages fees for interente use if you don't have a laptop. High prices for food and drinks.
Staff was very helpful. Close to shops and amenities. Close to subway. Decent size bathroom.
Not many restaurants close by.
Staff was very helpful, especially Ms. Julia, location near to almost every thing. The breakfast was very good
The rooms are small, hotel can be considered as a 3 start not 4 (American standard).A little bit expensive for facilities.
The location is great (taxi, subway, bus stop, shopping centers, restaurants, etc, at walking distance and the service is good.
I had an odd experience at the check out desk. I was presented a bill with the total amount of expenses but no details. All hotels I have stayed in usually give you a detailed list of expenses for your review and approval before billing your credit card. The clerk wanted to convince me to wait the detailed electronic invoice I should receive by email 2 days later!!!! I had to insist, even talked to another clerk to get an expenses details. And guess what? There was a little mistake and they were kind enough as to remove it from my bill. But I had to sign a paper informing that I was notified that the withdraw of the amount was subject to later approval. This is ridiculous! I believe Accord should be told about this strange procedure
Friendly staff, good location.
More like a 3 star hotel, not 4. Rooms rather small.
The Mercure São Paulo Paulista Hotel is located a few minutes from Av. Paulista, Brigadeiro metro station and the Pátio Paulista and Cidade São Paulo shopping centers. With easy access to the city center and Congonhas Airport, the hotel is near the Pró-Matre, Santa Catarina, Sirio Libanês and Oswaldo Cruz hospitals, and to the city's main entertainment district, including the Municipal Market, Renault Theatre, Gazeta Theatre and MASP. It is 10 minutes from Fecomercio and the Frei Caneca convention center.