The rooms are too small. The mattress was too old. Only one chair and one sofá. Shoddy amenities. Closed spa. No pool. All the gimn machines were unpluged. the internet expensive and only for one computer. No value for the money.
breakfast was very poor and food a bit off. Gym was dissappointing, I thought from booking's description it would be something else, ie more machines etc....I chose this hotel thinking the gym would be much better
Size of the rooms, location close to Avenida Paulista, safe environment.
The lobby is a bit empty and breakfast could have more choices.
The rooms are very quiet and the location of the hotel is great.
I certanly dislike that they retain me the credit I signed out in the initial voucher for more than a week, I actually had to claim for the credit and I still don't know If they are going to pay me, so for the next time be sure that they remove the credit they reserved in the pre authorized voucher.
its a hotel for business men. There is nothing exceptional or too bad about the apartments. its average and from all the staff only one person could understand English and even tried assisting us. Come on! you are an international tourist destination - wake up !
breakfast was fantastic
Mercure São Paulo Grand Plaza Paulista is perfect for your stay, for business or pleasure. Modern infrastructure, rooms are comfortable and spacious, with office option. Air-conditioning, WIFI. Restaurant serves the best of international cuisine, varied drinks at the bar. The event room is great for lectures and coffee breaks, and use our gym to stay healthy. Hotel in the city prime area.