阿露拉旅館 - 聖荷西 Alura Inn

Okay

I like the fact that the staff here was incredibly friendly and accommodating. They did their best to help us out, so for that I thank you so much. Props to those working there.

The hotel can definitely upgrade their cleanliness. The sheets weren't very clean, and we had problems with the first two rooms before being moved to a third room which was better than the previous ones. Like mentioned, the staff was incredibly helpful so thank you for having accommodated us while staying there.

A Crime Scene Waiting To Happen

Leaving early

Feeling like I might be robbed or killed at any moment.

Overpriced, loud but no bug spray

I liked the fact they don't use that bug spray in the room most hotels in that price class use. The furniture in the room is newish and the bedsheets didn't have any faint skidmarks that didn't get washed out. What do you expect?? This is a cheap place (even though you sold it to me for $80+ when it's worth $65 after taxes).

Hotel staff does not place a hold on the credit card for incidentals but charges the credit card after the guest arrives for $100. This means I have to monitor that those $100 are returned and this is extra work I do not appreciate. I think $80+ whatever I paid is totally overpriced for this hotel, what the hell are you people thinking? The place is also loud and the blinds in the room afford little privacy.

2 star but updating and remodeling.

Usually stay at Hilton properties (every Hilton/Mariott was sold out the week I was in town) so that's what I have to base my review on. They were remodeling and trying to improve cleanliness. The staff was friendly. Close to airport, $10 uber ride to downtown.

Property was older, somewhat dirty, motel like with parking lot in front of rooms...

perfect for the price

The location was close to downtown and the airport. It was a $90 room vs $200 for a Hampton Inn or similar close by. It was definitely an Inn and not a hotel but the location was safe and rooms were clean and retail was close for dinner.

For the price and expectations it was fine. Being a smaller inn and independent you get what you pay for. It was clean and everything worked but it was a bit noisy being next to a busy road and it was raining and the rain flowing through the gutters was quite loud.