limited hours of pool in evening
The food is very good at the hotel, various kinds of fresh meals. The lobby and the dining room look good, direct bus connection to the center.
The hotel part is "old looking" and the room ("superior") was poor furnished, but clean. There is no direct connection between the hotel and the swimming pool area.
The redesigned bedrooms are very attractive. I enjoy the food and ..... I am coming again.
This was my third visit this year to the hotel. I would have thought that there would have been something similar for loyalty (like Matmid with El Al), but no concessions are offered. I also think the coffee area could be upgraded a little to provide a bit better selection for guests when guests are visited are want to entertain those visitors.
Cleanliness, nice rooms, spacious, very nice dining room.
Many childrens' and other groups making lots of noise very close to our room. Mediocre breakfast with predictable Israeli fare. High price (NIS100) for dinner. Jewish staff ignorant of Jewish holiday and location of synagogue; Arab staff more helpful and knowledgeable in this regard.
Location convenient for event we were attending.
No clock, no alarm in room. No response when calling front desk or for a wake-up call.Poor value for cost in terms of room appearance. However, it was very clean.
the location and the food
some of the staff were very unhelpful and dismissive and our room was fairly run down-but the hotel is being renovated at present
The staff was pleasant and the scenery was beautiful.
The room was expensive for the accomodations. The rooms were small and the carpet looked dirty but the beds were comfortable. Needs a little variety for the breakfast meal.
Friendly, accommodating, good buffet, spectacular views
Located in Jerusalem (Ramat Rachel), Ramat Rachel Resort is within a 5-minute drive of Kathisma Church Ruins and Haas Promenade. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.