Bed was surprisingly comfortable, and hotel was centrally located!!
The decor throughout the hotel was very dated. Our room was very poorly cleaned, on the mirror a previous guest had written "not cleaned 14/8/2014"!!
The free tea and coffee and the trouser press.
The odd stain on the carpet and the increased security on the hotel room door did not seem to work
convinient central location
Website states Carpark, there is no carpark at the hotel, I had to use a pay and display 6 minutes walk away. Room was very poorly maintained. No vending machine in operation so could not get a snack on arrival at 11pm. Breakfast was luke warm, just passable but not worth the £10 charged
Very close to shops and services - within 5 minutes walk of the main shopping area.
Had no key for my room so I had to be let in by hotel staff each time. Got held up at reception as somebody was being quite forthright in asking for rooms to be swapped around. As I was the only other person waiting I feel I should have been served first so that the receptionist could go back to the more complicated complaint. Lift was broken and kept stopping on floor 5. Windows are complicated which could be an issue in summer.
In City Centre
The shabbiness of the room, and ill fitting, matress and duvet to bed base.
Easy access to City Centre, breakfast excellent,efficient polite staff
No hotel parking
the fact that it was in the town centre and near the bus station which made it easy for me to my business. Nice large room and a good breakfast to start the day.
The size of the room.
Doors and frames needed replacing .Also around the bath the sealant needed replacing.
The convenience of being in the City Centre and not being that far from our function.
The hotel was excellent in all categories
The quality of this hotel was very poor, its badly needs modernising, the heating did not work and the food was poor.
With a stay at Britannia Hotel Coventry, you'll be centrally located in Coventry, a 5-minute drive from Coventry University and 13 minutes from Ricoh Arena. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.