搜尋美國航空便宜航班

優點： Plane was new and clean..good leg room.

缺點： Being told to shut window blinds and spent most of the journey in darkness. No hot drinks. Long gaps between cold drinks. Staff not very friendly.

What a flight !

優點： Arrived ahead of the scheduled time

缺點： Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ....

Terrible flight attendants!

優點： Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports

Worst flight ever experienced

優點： The passenger in front of us thought it was a good idea to reclined their seats when the space are already tight as it is. I told them to move it up and told them I had long legs and I was cramped up in the back, they didn’t seem to care. Samuel, one of the flight attendant was extremely rude, don’t know if that was his character or he just picked today to be an asshole. While they were serving drinks, I asked him what was on the menu, when he got to me, he replied with a quick answer, “everything is on the menu, read the menu” and turned around to serve alother customers, took about 4 more before he got to me, god forbid I wasn’t chocking. The funny part is that on the menu it does said that some items might not be available, but I guess it’s wrong to ask a simple question without someone being rude to you and make you feel unwelcome. Thirdly, my wife has moment when she needs to drink something with a bubble, when Samuel was passing by, during refreshment hours, I asked him nicely, if he has Coca Cola, he replied to me, “ only coffee, and juice or tea” so I told him I need something that has a bubble, any soda, he just replied the same thing. Don’t get me wrong, but I was under the impression that when we on a plane, we are like guest and should be treated as such, why inviting us if you don’t want us there. If I was in his position, I’ll calmly reply with “ give me just a few sir, I will bring you a can”. My wife asked the lady that was serving her side, and she told her that she was gonna bring it, when the lady came out, after sometime, she forgot who the soda was going to, as she keeps asking, I raised my hand to let her know, as my wife wasn’t feeling well, but she just ignore me and kept walking. I know, I feel like I could write a book from this experience.

缺點： The seat were good, but the space was too small for me and my wife aswell. I don’t do well in tight spaces, blame it on the military.

Tire Damage Causes Missed Connection

優點： Flight crew were very apologetic

缺點： Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination.

3-4 hour delay no air con

優點： Crew were ok Captain was informant

缺點： Delay Heat on plane at 98 degrees upon boarding

Two flights, one excellent, one terrible.

優點： Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0

缺點： Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0

缺點： Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!

Delay of first flight on AA caused delays on all others

缺點： First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA.

優點： We took off and landed safely.

缺點： Felt very low budget and cramped.

缺點： The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply.

缺點： The vegetarian meal is always vegan, I miss the dairy :(

優點： eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there.

缺點： too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch.

Did not end up with seat I paid for

優點： Great films and tasty food

缺點： Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines.

They never respect the time

優點： I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport.

Frustrating experience

優點： I needed special assistance due to limit of mobility and I have been refused assistance twice

缺點： On the top of that my luggage was damaged

Comfort

優點： The staff were very friendly and helpful

缺點： Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined.

優點： The help on getting on the plane and the pleasant staff on the flight

缺點： The food

Terrible LAX MELB

優點： Dreamliner plane

缺點： Terrible service from get go which continued when landing in Melbourne with hopeless Qantas.

優點： Not much

缺點： Passengers brought hot food on board at Dallas. McDonalds and KFC odours were overwhelming for first 30 minutes.

VEGAS-LAX

優點： Not much

缺點： Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes

Never again

優點： Not much.

缺點： Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory.

Worst flight in yeara

優點： Hard to find something positive about this airline

缺點： Worst customer service in the whole airline industry. Flight got delayed, the cancelled. They put us on a shit hole to spend the night and gave us a ridiculous amount of voucher to cover our food expenses. The plane was old and small for an international flight, with no entertainment. This is the last time I fly with them.