住客評價
整體評分
7.1
好
根據22,606條評價
整體
7.3
登機
7.4
舒適度
7.1
機艙服務員
7.8
娛樂
6.6
食物
6.6
跳到主要內容
最新評價
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- 中立
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4.0
缺點： Staff were so rude
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6.3
Tired plane, cramped seating, no individual entertainment
優點： It was on time. Crew were very good.
缺點： Plane seemed very dated. No individual entertainment No USB chargers Not much space
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4.3
缺點： I've flown a lot, and I really couldn't believe how rude the flight attendants were on this flight. They seemed very inconvenienced by their job. I gave a snack pack back to a FA bc of my allergies and she snatched it out of my hand while walking by me without even looking at me...my husband's jaw dropped, he saw it too. It was unbelievable how rude they were.
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6.0
Genarally Ok but luggage didn't arrive
優點： Gate flight updates
缺點： No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up
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7.3
缺點： For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine
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4.6
Flight reasonably comfortable but for 3.55 hours no entertainment?
優點： Seats quite comfortable. Crew ok.
缺點： Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies.
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7.3
Unable to use lounge
優點： Boarding was prompt, flight attendants polite and accommodating.
缺點： If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy.
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4.0
優點： Cabin baggage allowance.
缺點： No food, only purchasable snacks payable only with a card not cash. That incurs charges for those that are not US card holders! And extortionate prices. Wifi based entertainment so you need your own tablet/phone. Great if the wifi works - it didn't. Neither on the outward or return journeys.
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4.3
優點： Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding.
缺點： Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!
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6.0
Average flight.
優點： Was on time
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2.0
優點： Nothing
缺點： Nothing was together, missed connection. Had to buy a hotel in Phoenix
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7.6
Good flight, no high- or lowlights
優點： Crew was exceptional (as usual), everything ran smoothly and on time.
缺點： It doesn't make sense to board from the front of the plane backward. I know this is not an AA thing, but a way to make customers paying more feel more special by having the privilege of sitting on the plane longer...but it's really silly.
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7.3
缺點： For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine
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7.3
Unable to use lounge
優點： Boarding was prompt, flight attendants polite and accommodating.
缺點： If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy.
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7.6
Good flight, no high- or lowlights
優點： Crew was exceptional (as usual), everything ran smoothly and on time.
缺點： It doesn't make sense to board from the front of the plane backward. I know this is not an AA thing, but a way to make customers paying more feel more special by having the privilege of sitting on the plane longer...but it's really silly.
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4.0
缺點： Staff were so rude
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6.3
Tired plane, cramped seating, no individual entertainment
優點： It was on time. Crew were very good.
缺點： Plane seemed very dated. No individual entertainment No USB chargers Not much space
評價由提供
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4.3
缺點： I've flown a lot, and I really couldn't believe how rude the flight attendants were on this flight. They seemed very inconvenienced by their job. I gave a snack pack back to a FA bc of my allergies and she snatched it out of my hand while walking by me without even looking at me...my husband's jaw dropped, he saw it too. It was unbelievable how rude they were.
評價由提供
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6.0
Genarally Ok but luggage didn't arrive
優點： Gate flight updates
缺點： No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up
評價由提供
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4.6
Flight reasonably comfortable but for 3.55 hours no entertainment?
優點： Seats quite comfortable. Crew ok.
缺點： Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies.
評價由提供
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4.0
優點： Cabin baggage allowance.
缺點： No food, only purchasable snacks payable only with a card not cash. That incurs charges for those that are not US card holders! And extortionate prices. Wifi based entertainment so you need your own tablet/phone. Great if the wifi works - it didn't. Neither on the outward or return journeys.
評價由提供
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4.3
優點： Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding.
缺點： Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!
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6.0
Average flight.
優點： Was on time
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2.0
優點： Nothing
缺點： Nothing was together, missed connection. Had to buy a hotel in Phoenix
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航班狀態
美國航空路線圖
熱門航線
航班
出發地
目的地
星期日
星期一
星期二
星期三
星期四
星期五
星期六
日
一
二
三
四
五
六
5436
艾倫鎮
ABE
夏洛特
CLT
4177
艾倫鎮
ABE
費城
PHL
1030
阿爾伯克基
ABQ
芝加哥
ORD
3503
Alexandria
AEX
達拉斯
DFW
3521
Albany
ALB
芝加哥
ORD
4811
Albany
ALB
費城
PHL
2959
滑鐵盧
ALO
芝加哥
ORD
4312
沃特敦
ART
費城
PHL
5064
亞特蘭大
ATL
夏洛特
CLT
139
亞特蘭大
ATL
邁阿密
MIA
3156
亞特蘭大
ATL
芝加哥
ORD
3933
阿普爾頓
ATW
芝加哥
ORD
1036
奧臘涅斯塔德
AUA
邁阿密
MIA
4857
斯克蘭頓
AVP
費城
PHL
1124
巴蘭基亞
BAQ
邁阿密
MIA
1325
漢密爾頓
BDA
邁阿密
MIA
225
漢密爾頓
BDA
費城
PHL
4747
哈特福德
BDL
費城
PHL
2725
布里奇敦
BGI
邁阿密
MIA
4537
班戈
BGR
費城
PHL
5748
布盧明頓
BMI
達拉斯
DFW
916
Bogotá
BOG
邁阿密
MIA
2179
博伊西
BOI
達拉斯
DFW
2251
波士頓
BOS
達拉斯
DFW
1086
波士頓
BOS
邁阿密
MIA
2847
巴吞魯日
BTR
夏洛特
CLT
2830
巴吞魯日
BTR
達拉斯
DFW
4481
Burlington
BTV
華盛頓
DCA
4628
Burlington
BTV
費城
PHL
5935
伯班克
BUR
鳳凰城
PHX
1049
Baltimore
BWI
邁阿密
MIA
2732
海地
CAP
邁阿密
MIA
914
Caracas
CCS
邁阿密
MIA
5075
夏洛茨維爾
CHO
夏洛特
CLT
3110
夏洛茨維爾
CHO
芝加哥
ORD
5041
查爾斯頓
CHS
夏洛特
CLT
4502
查爾斯頓
CHS
邁阿密
MIA
3656
Cedar Rapids
CID
達拉斯
DFW
4656
克利夫蘭
CLE
邁阿密
MIA
4948
克利夫蘭
CLE
費城
PHL
920
卡利
CLO
邁阿密
MIA
5601
夏洛特
CLT
艾倫鎮
ABE
5545
夏洛特
CLT
亞特蘭大
ATL
4439
夏洛特
CLT
納什維爾
BNA
5223
夏洛特
CLT
亞克朗
CAK
5041
夏洛特
CLT
查爾斯頓
CHS
5423
夏洛特
CLT
Cedar Rapids
CID
4446
夏洛特
CLT
哥倫布
CMH
5347
夏洛特
CLT
查爾斯頓
CRW
5244
夏洛特
CLT
辛辛那提
CVG
5045
夏洛特
CLT
代托納海灘
DAB
5123
夏洛特
CLT
代頓
DAY
651
夏洛特
CLT
丹佛
DEN
404
夏洛特
CLT
達拉斯
DFW
5533
夏洛特
CLT
Greenville
GSP
5422
夏洛特
CLT
亨茨維爾
HSV
5153
夏洛特
CLT
列克星敦
LEX
2062
夏洛特
CLT
紐約
LGA
5033
夏洛特
CLT
小石城
LIT
4935
夏洛特
CLT
Lynchburg
LYH
1729
夏洛特
CLT
奧蘭多
MCO
5318
夏洛特
CLT
孟菲斯
MEM
5089
夏洛特
CLT
曼切斯特
MHT
1877
夏洛特
CLT
邁阿密
MIA
5345
夏洛特
CLT
密爾沃基
MKE
5437
夏洛特
CLT
麥迪遜
MSN
5530
夏洛特
CLT
默特爾比奇
MYR
5278
夏洛特
CLT
Jacksonville
OAJ
5258
夏洛特
CLT
Oklahoma City
OKC
5504
夏洛特
CLT
奧馬哈
OMA
4152
夏洛特
CLT
諾福克
ORF
4797
夏洛特
CLT
Greenville
PGV
869
夏洛特
CLT
費城
PHL
5441
夏洛特
CLT
皮奧里亞
PIA
5212
夏洛特
CLT
彭薩科拉
PNS
5372
夏洛特
CLT
里士滿
RIC
540
夏洛特
CLT
聖地亞哥
SAN
5185
夏洛特
CLT
薩凡納
SAV
5300
夏洛特
CLT
路易斯威爾
SDF
3727
夏洛特
CLT
斯普林菲爾德
SGF
美國航空航線首選機場
- 達拉斯/沃斯堡國際及其他機場 (DFW)
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- 費城 Philadelphia (PHL)
- 邁阿密 Miami (MIA)
- 倫敦 希思路機場 (LHR)
- 鳳凰城 Sky Harbor Intl (PHX)
- 華盛頓 Reagan-National (DCA)
- 洛杉磯國際機場 (LAX)
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- 紐約 約翰·甘迺迪國際機場 (JFK)
- 馬德里 巴拉哈斯機場 (MAD)
- 波士頓 洛根國際機場 (BOS)
- 西雅圖 Seattle/Tacoma Intl (SEA)
- 三藩市 舊金山國際機場 (SFO)
- 多倫多 Pearson Intl (YYZ)
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- 亞特蘭大 Hartsfield-Jackson (ATL)
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- Baltimore/Washington (BWI)
- 路易斯威爾 Standiford Field (SDF)
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- 聖安東尼奧 San Antonio (SAT)
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- Oklahoma City Will Rogers World (OKC)
- 溫哥華 Vancouver Intl (YVR)
美國航空的聯絡資料
- AA IATA航空公司代碼
- +8862 2563 1200 致電
- AA.com 造訪
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