Great location and clean rooms
Great location next to the train / bus station Friendly stuff Clean rooms with comfortable beds and everything you need
Wi-fi is slow and spotty
Good location, easy access to train station, comfortable rooms.
Portions of the building can be noisy at night (street noise), when requesting an iron for the 3rd time, the front desk simply told me maybe all the staff was busy and shrugged off the service request. I left with wrinkled clothes.
Clean and modern, easy to use room facilities. Easy to access from the train station. Free internet access which is speedy enough for watching websites and reading news but no good for skype or multimedia Small fridge with drinks (chargeable) which can accommodate a few small additional items. Public transport (which is extremely effective) free during the stay to the hotel and steps away from the hotel entrance. Staff friendly and helpful.
Access to the parking facility not clearly signposted and charged additionally at 15 euros a day - this is not clear when booking via Kayak (hotel probably not responsible for this). Visitor has to choose between the noise of the air conditioning and the noise of the traffic if opening the windows. No facility to brew a cup of tea or coffee in the room. Speedier internet access available at a charge (not tried if really better than the free one).
Good location, comfortable beds, very clean rooms and hotel, staff was ok but could of been better.
Internet was very expensive and so was the breakfast for what you get.
Very comfortable and clean rooms. The staff was extremely helpful and we really appreciated the fact that we were given a free ride ticket for local buses and trains to Wiesbaden.
Personnel friendly and helpful.
Clean tidy good location near the train station, but not close enough to hear the noise of the trains. Staff very efficient and friendly, no problems at all.
Excellent hotel in ideal location. Great value for money and the cleanest room I have ever had.
The location to the railway /bus station.The staff were excellent and the room was comfortable and spacious.We were given a ticket on arrival which allowed free travel on bus and train within the Mainz/ Wiesbaden area. Bus/tram stop outside hotel.
The price of breakfast.
The attitude and service of the staff was excellent! The rooms were comfortable, and well maintained.
It was centrally located in Mainz near the Bahnhof with parking downstairs below the hotel.
Reception personnel (except for Sunday morning) were not very friendly. No greeting, no smiling...I felt like I was an inconvenience. Also, I noticed there was only one towel in the bathroom for my wife and I. I called at 1600 and asked for another towel. I had to call again at 2030 because we still did not have another towel. Not a very good response for a 4-star hotel.
Easy access to transport means (bus and train), clean rooms.
Spacious, quiet and extremely convenient to railway station and main attractions. Enjoyed a nice dinner. Appreciated public transport passes and their convenience to the hotel.
A stay at IntercityHotel Mainz places you in the heart of Mainz, within a 15-minute walk of Mainz Carnival Museums and Sanctuary of Isis and Mater Magna. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mainz? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. Self parking (subject to charges) is available onsite.