the most important thing is the hotel is very central, like you can do the city tour by walk. the hotel very clean but nothing special like for a honeymoon. the rest is good
The bed sheets and towels were nice. Having a bathroom in the room was great. The coffee shop in the corner across the street has great coffee. The location of the hotel is very convenient. We walked to the main tourist sites.
The fact that we had to go to a different building to get/drop off keys after 6pm. One of the hotel clerks that checked us in at the New Angel (where we stayed) was not very cordial. There was a different person the next day and she was pleasant. The entrance to the building at the New Angel was somewhat dirty. The floor where the hotel is was nice and clean, however. The lighting in the room was not very bright.
Airconditioning because it was so hot.
Receptionist was very off hand. Not very welcoming
Clean, quite comfortable room for reasonable price. Good localization - 10 minutes to Vatican. Very good hotel staff - friendly, English speaking.
It was clean.
We paid for airconditioning and we didn't get it. The staff was not helpful in solving this problem. We had no breakfast and no refrigerator, which made it really hard to have milk for our one year old daughter. It was the most expensive hotel we paid for in Italy and it was the worst in providing a few basic ammenities.
Not a good hotel if you arrive by car - no loading area outside hotel, and nearest secure parking was 400m away. Sound insulation in rooms could be better.
Staff were very friendly and helped us with advice on getting around and seeing the sites. However, they didn't really know a lot about the local area and weren't able to give advice on things like eating out etc.
The room looked like it was in the middle of being renovated. It was clean, but looked unfinished.
The room was very clean towels & bedding were changed daily
tea & coffee making facilities would have been nice
The staff - all very helpful and friendly
More pillows + blankets please. It was unusually cold during our stay. However we did ask for more pillows and were given some without any problem.