歐羅巴花園酒店 - 羅馬 Hotel Giardino D'Europa

The staff were very helpful in aiding us around the city as it was our first trip to Rome. They helped schedule shuttle service for our transport needs, and even helped us ordering food when the hotel restaurant was closed

It was a very far distance from Termini, Fiumicino airport, restaurants, and almost everything else in the city. Being visitors to Rome without a vehicle, it was expensive to travel to and from.

People working at the reception desk, at dinner and at breakfast friendly and ready to help

customers making noise with their door late at night. Way to the hotel difficult to find at night, not enough big panels showing the way

Only the guy at the reception was friendly. Further I did not liked anything.

Hotel is in a extreme poor area. Difficult to access and really nothing around. Restaurant opened at 20:45 hours and nothin g to eat before (also not, larger, in the surrounding area). Swimming pool was not in use by anyone. Airconditioning in the room did not work.

Assistance from the staff was excellent, with regard to checking in for flights, transport to & from the metro and shuttle to Ciampino Airport. Dinner reasonably priced and well cooked

Access on foot to metro was not as good as appeared from maps, due to work on road - Via Lucrezia Romana is closed so only foot access to metro is along busy circulatory road. Hotel is actually between the two carriageways of the GRA. Bus 503 circulates past hotel to metro Anangina. Ideally need car to get around.