Staff was great. So very helpful and treated us like part of their family. Left a cell phone on a bus and they helped us find it. Life saver.
Good position in Rome.Good breakfast included. Staff very friendly but unable to deal with complaints.
3 nights of disturbed sleep caused by the disco. Complaints about the disco not dealt with because the staff claimed they had no control as the room where the discos were held was leased to another company. Two mornings with no hot water and when we complained the staff said it was being fixed. When we checked out of the hotel the Manager refused to meet with us to discuss our complaints and refunded us the princely sum of 18 Euros this being the tourist tax for three nights stay.
The location of the hotel is great for sight seeing. The staff was very helpful, quick, efficient, spoke english. We had a comfortable stay if not exactly luxurious but then we are used to the 5 star hotels of the United Arab Emirates. We had a suite which was big, clean, useful but a bit tired and worn out. Good value for the money.
The hotel furnishings could use some updating. The linens, towels, furniture are worn out. It could be a fantastic hotel with some updating.
Great location, helpful staff, clean and large room, decent breakfast buffet, would definitely recommend, a good value for the money as others have indicated on this site.
Breakfast room was rather small and crowded for the number of rooms in the hotel, We stayed during low season; would hate to see if hotel was fully booked, would be very crowded. Not hotel's fault, but many loud talking blue jean white tennis shoe english speakers informing all around of all their personal business and groups of two taking a 4-person table leaving several 2 person tables empty (which were not large enough for our group)
Unfortunately I was impossible to pay by a credit card by the hotel terminal
Location This hotel is located in the city's historic and commercial centre, 200 m away from the underground station Barberini, a short way from the most famous basilica of Rome, S. Maria Maggiore, and 10 minutes from the Vatican City and the Basilica di San Pietro, and is only a few minutes from Spanish Steps, Via Veneto, the Colosseum and Piazza Venezia. The nearest bus station is just 50 m from the hotel, and the railway station is only some 500 m from the establishment. Rome’s Ciampino and Facilities The hotel was built in 1600. The hotel welcomes guests in a 6-storey building with a lift and 47 rooms. The reception desk is open round the clock. The air-conditioned hotel offers a conference room. Wireless internet access in public areas (for a fee) allows guests to stay connected. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Rooms Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Guests can also book separate bedrooms. Children's beds can be requested for younger guests. A safe and a minibar are also available. There is a kitchenette in the rooms. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Sports/Entertainment Fine weather can be enjoyed on the terrace. Meals There is a breakfast room on the premises. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Payment The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.
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