Would have given 0 stats if I could
Staff was polite.
This hotel has been rated 4 stars which is completely undeserved. The rooms are tiny and the beds were a couch converted into a bed. There was no air-conditioning and we were told that was because it was winter and they only had heating then. The WiFi provided was slow and intermittent. There was an elevator which never worked and was always occupied. The location wasn't great. It's not walking distance to any of the sights.
design, comfort, location
room is small
The hotel staff. The Terrace, breakfast views. Great location. Great stay.
Staff, breakfast, location
excellent breakfasts, omelets, fresh squeezed orange juice and cappuccinos to order and extensive selection, nice rooftop terrace. Room was huge we were upgraded but room itself needs a reno, dated and design standard lacking. The lobby is chic and free use hallway internet a bonus.
The safe had a key which we needed to leave at front desk this was unacceptable. Need to upgrade safes to standard number coded style in all other hotels to ensure security. I prefer loations with more historical content but it was not really far to the major sites just more modern and commercial an area.
Its locations, as hotel is close to most places to visit in Rome
General cleaning of rooms and F&B outlets lacks in care of details and it is a big let down......as it could elavate the status of property.
the breakfast is amazing for italy....they even had eggs, fresh squeezed orange juice...
it was cold and the heater didn't work.
Breakfast was excellent with a wide choice. Freshly squeezed orange juice, even sparkling wine.
Our room was unfinished with electrical wires hanging unconnected. Ceiling was missing under air conditioning unit. Cover plates on electrical switches missing. Only one bedside cupboard and no drawers at all.
The bed in the room (509) was very hard to get in and out of and there was no comfortable place to sit.
The breakfast terrace was amazing, the breakfasts were tasty too and we liked the italian chef! The rooms were spotlessly clean. When leaving the hotel we burst the tyre of our car. The man at reception was really really helpful and kind to us.
It would have been nice to have some tea/coffee making facilities in the room. Also would have been good to have a bar on the top floor to take advantage of the views over the city in the evening.
Just off central, but able to woalk everywhere
With a stay at Hotel Isa, you'll be centrally located in Rome, steps from Via Cola di Rienzo and within a 10-minute walk of Palace of Justice. Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).