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Alamo則評價
租車地點
Alamo
羅阿諾 Roanoke租車地點
5202 Aviation Dr Nw
+1 540 563 5050
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羅阿諾 Roanoke Alamo 辦事處的評價
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2.0
缺點： I reserved a premium SUV 1 week in advance. I called 2 days prior to pickup to make sure the car was there. The local merchant did not answer the phone, so I called the 1800 number to assure my vehicle was there. The vehicle I reserved was not there when I went to pick up and I was offered a minivan
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10.0
缺點： directions to where the car was parked in the lot on pick up
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10.0
優點： It was a quick & easy process, both ways. Also the price was great!
缺點： Nothing to dislike
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10.0
As advertised......
優點： Low cost for weekend rental.
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Budget則評價
租車地點
Budget
羅阿諾 Roanoke租車地點
5202 Aviation Drive Northwest
+1 540 265 7328
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羅阿諾 Roanoke Budget 辦事處的評價
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10.0
Great deal
優點： Ford Taurus was exceptional
缺點： Took three attempts to get the bill correct but finally got it right
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4.4
優點： The employee was kind and let me check-in early, the process overall was quick and efficient. No hard sell on extra services. Check-out was similarly efficient, same employee, he was kind and took care of the check-out even though I forgot my paperwork.
缺點： The car was unclean and had a strong cigarette odor(I'm a non smoker). I took photos for my own sake, and would have asked for a second car if I wasn't late for an appointment. The odor stuck to my clothes and I smelled like cigarettes every time I got out of the rental.
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8.8
Toaster car makes more than toast!
優點： I admit to being a little prejudiced towards the Kia Soul because of their ads featuring hamsters driving toasters, but I was pleased with its performance. Plenty of room, good visibility, and pep. Was a little rough ride over bumps and kinda awkward getting out of the car, but overall was acceptable. I would still never own one, but I'd be fine renting that model again. Budget made the rental process seamless.
缺點： Ride was a little rough. Hard to get out of.
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10.0
優點： Great car
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8.8
Toster robi więcej niż toast!
優點： Przyznam się, że z powodu swojej reklamy z hamami napędzającymi tostery doznałem niewielkiego uszczerbku dla Kia Soul, ale cieszyłem się jej wynikami. Dużo miejsca, dobra widoczność i PEP. Była to niewielka jazda po nierównym podłożu i nieporęczny wyjazd z samochodu, ale ogólnie akceptowana. Jeszcze nigdy nie posiadam takiego modelu, ale ja znowu byłbym bardzo dobrym wynajmem tego modelu. Dzięki budżetowi proces wynajmu stał się bezproblemowy.
缺點： Jazda była nieco chropowata. Trudno wydostać się z hotelu.
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10.0
優點： Super samochód
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10.0
Great deal
優點： Ford Taurus was exceptional
缺點： Took three attempts to get the bill correct but finally got it right
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8.8
Toaster car makes more than toast!
優點： I admit to being a little prejudiced towards the Kia Soul because of their ads featuring hamsters driving toasters, but I was pleased with its performance. Plenty of room, good visibility, and pep. Was a little rough ride over bumps and kinda awkward getting out of the car, but overall was acceptable. I would still never own one, but I'd be fine renting that model again. Budget made the rental process seamless.
缺點： Ride was a little rough. Hard to get out of.
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10.0
優點： Great car
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8.8
Toster robi więcej niż toast!
優點： Przyznam się, że z powodu swojej reklamy z hamami napędzającymi tostery doznałem niewielkiego uszczerbku dla Kia Soul, ale cieszyłem się jej wynikami. Dużo miejsca, dobra widoczność i PEP. Była to niewielka jazda po nierównym podłożu i nieporęczny wyjazd z samochodu, ale ogólnie akceptowana. Jeszcze nigdy nie posiadam takiego modelu, ale ja znowu byłbym bardzo dobrym wynajmem tego modelu. Dzięki budżetowi proces wynajmu stał się bezproblemowy.
缺點： Jazda była nieco chropowata. Trudno wydostać się z hotelu.
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10.0
優點： Super samochód
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Enterprise則評價
租車地點
Enterprise
羅阿諾 Roanoke租車地點
5202 Aviation Dr
+1 540 563 8055
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羅阿諾 Roanoke Enterprise 辦事處的評價
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7.2
優點： Convenient
缺點： They charged me for every scrap of insurance they could even though we had a whole conversation about how good my USAA insurance was, they told me I would regret not getting insurance. We were only driving 3 hrs in low traffic. Yet when I got to drop off I had been charged for full insurance
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10.0
優點： Everything it was perfect for our family vacation
缺點： No
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8.8
缺點： Very easy check in and out, car was clean no issues.
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10.0
缺點： The rental was great, however a got a low tire pressure warning on one of the tires. The temperature was cold.
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9.2
缺點： We were unable to deliver the car on time due to a snow storm. We still had to pay for the additional day even though we could not move the car due to 15” of snow on the ground and secondary roads were not ploughed.
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8.0
Great Customer Service
優點： The customer service was fantastic. From pick up to drop off, it was top notch.
缺點： That particular vehicle needed either redesign or new tires. Did not handle well in the rain at all. I could not tell if it was just the design of the vehicle or the actual tires and did not check in the rain.
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2.8
I will never rent from Enterprise again
優點： The Ford Escape seats are comfortable for long travel and the heated seats were an added bonus! Return process was easy.
缺點： Communication was poor. Only takes credit cards, not debit. I was never told this. So I spent 2 1/2 hours back and forth from my home to retrieve a credit card. I finally was able to rent at 10:00 pm...I was scheduled to leave at 4:00 am for my 22 hour trip. If I had been able to rent at my expected time, I would have picked up the car at 7:30 pm, as scheduled. (Thank goodness I was a local customer, or I would not have been able to rent at all). The attendant at the desk was no help. When I called customer service to complain I was told a manager would call me back. I never received a call back. Car was washed outside, but not inside. There were chip crumbs and spills everywhere. I paid for a midsize SUV and I received a compact. When I complained to the desk clerk, I was told that the Ford Escape is a midsize. That's not what Ford says. Every website I have checked have listed the Ford Escape as a compact SUV. The Ford Edge is their midsize. Poor communication Dirty cars Rip off--did not receive what I paid for Overall rating: VERY POOR
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8.8
優點： Fast friendly service
缺點： I thought it was a bit pricey for a one day rental even with the transfer
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8.8
缺點： The vehicle could’ve been cleaner.
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5.6
優點： The people at the counter were pleasant.
缺點： The car had been cleaned with some terrible smelling chemical. We switched to another vehicle, and that one smelled the same. It was not only noxious smelling, but it gave me a headache. Please use a less perfumed cleaner.
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10.0
優點： Customer Service there is excellent, Chris and Campbell were very helpful
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2.0
They cancelled right before my pickuo
缺點： I placed my order online the day before and it was cancelled the following morning, and hour before I needed my vehicle. Will not book through Enterprise again.
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10.0
優點： Everything it was perfect for our family vacation
缺點： No
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8.8
缺點： Very easy check in and out, car was clean no issues.
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10.0
缺點： The rental was great, however a got a low tire pressure warning on one of the tires. The temperature was cold.
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9.2
缺點： We were unable to deliver the car on time due to a snow storm. We still had to pay for the additional day even though we could not move the car due to 15” of snow on the ground and secondary roads were not ploughed.
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8.8
優點： Fast friendly service
缺點： I thought it was a bit pricey for a one day rental even with the transfer
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8.8
缺點： The vehicle could’ve been cleaner.
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10.0
優點： Customer Service there is excellent, Chris and Campbell were very helpful
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7.2
優點： Convenient
缺點： They charged me for every scrap of insurance they could even though we had a whole conversation about how good my USAA insurance was, they told me I would regret not getting insurance. We were only driving 3 hrs in low traffic. Yet when I got to drop off I had been charged for full insurance
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8.0
Great Customer Service
優點： The customer service was fantastic. From pick up to drop off, it was top notch.
缺點： That particular vehicle needed either redesign or new tires. Did not handle well in the rain at all. I could not tell if it was just the design of the vehicle or the actual tires and did not check in the rain.
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2.8
I will never rent from Enterprise again
優點： The Ford Escape seats are comfortable for long travel and the heated seats were an added bonus! Return process was easy.
缺點： Communication was poor. Only takes credit cards, not debit. I was never told this. So I spent 2 1/2 hours back and forth from my home to retrieve a credit card. I finally was able to rent at 10:00 pm...I was scheduled to leave at 4:00 am for my 22 hour trip. If I had been able to rent at my expected time, I would have picked up the car at 7:30 pm, as scheduled. (Thank goodness I was a local customer, or I would not have been able to rent at all). The attendant at the desk was no help. When I called customer service to complain I was told a manager would call me back. I never received a call back. Car was washed outside, but not inside. There were chip crumbs and spills everywhere. I paid for a midsize SUV and I received a compact. When I complained to the desk clerk, I was told that the Ford Escape is a midsize. That's not what Ford says. Every website I have checked have listed the Ford Escape as a compact SUV. The Ford Edge is their midsize. Poor communication Dirty cars Rip off--did not receive what I paid for Overall rating: VERY POOR
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5.6
優點： The people at the counter were pleasant.
缺點： The car had been cleaned with some terrible smelling chemical. We switched to another vehicle, and that one smelled the same. It was not only noxious smelling, but it gave me a headache. Please use a less perfumed cleaner.
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2.0
They cancelled right before my pickuo
缺點： I placed my order online the day before and it was cancelled the following morning, and hour before I needed my vehicle. Will not book through Enterprise again.
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Avis則評價
租車地點
Avis
羅阿諾 Roanoke租車地點
5202 Aviation Drive Northwest
+1 540 366 2436
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8.0
優點： Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.
缺點： Only car I have rented over the last couple of years that did not have active XSM radio or navigation.
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9.6
Great car, friendly service
優點： Agency staff friendly and helpful.
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10.0
優點： Car was clean and full of gas. Staff was very friendly,
缺點： Would love to have a rental car with navigation features, especially since most people renting are traveling in an unfamiliar place.
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10.0
So Smooth
優點： Customer service was excellent.
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6.0
優點： Easy pickup
缺點： Cat was a little tired and bare bones. Stained seats
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4.0
Avis the Place that you think as good as Enterprise, but NOPE!
優點： Ease of coming and going.
缺點： Class of Car, Cleanliness of Car, comfort of the car, and NO other options on the lot for a normal rate! I will skip Avis next time because of their customer service!
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10.0
Best experience
優點： Newest car and was ready when I arrived. Friendly and helpful staff.
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2.0
Overcharged
優點： Comfortable car
缺點： I got charged double bc I didn't have my insurance card. I've never had to do that before. The agent was rude and condescending
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4.8
Once more, Avis rents smelly, dirty cars from Roanoke, VA
優點： The price was good for a dropped vehicle.
缺點： Once again, Avis doesn't really clean the cars much in Roanoke; it wasn't as large a car as I had rented (I rented a full size and received a Nissan Sentra) and the car was so beat up on the outside that I was concerned that I might be charged for it. Fortunately, the Avis at Dulles Airport has the same sort of attitude of mediocrity in service, so they don't seem to care that they are renting dirty, worn out cars.
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10.0
優點： It was super easy and affordable and friendly customer service..
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9.2
優點： Rented a van for a Florida vacation for extended family. There was 11 of us. Rented 15 passenger van. Everything was good but could've used a little more room in the back for luggage. We ended up piling up on the front seats and using the very back seat for luggage. Van also had stains on the seats but other than that, everything else was ok.
缺點： Stains on seats The room that was in the vehicle overall
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8.0
Avis in Roanoke was quite helpful
優點： The car was great.
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9.6
Great car, friendly service
優點： Agency staff friendly and helpful.
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10.0
優點： Car was clean and full of gas. Staff was very friendly,
缺點： Would love to have a rental car with navigation features, especially since most people renting are traveling in an unfamiliar place.
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10.0
So Smooth
優點： Customer service was excellent.
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10.0
Best experience
優點： Newest car and was ready when I arrived. Friendly and helpful staff.
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10.0
優點： It was super easy and affordable and friendly customer service..
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9.2
優點： Rented a van for a Florida vacation for extended family. There was 11 of us. Rented 15 passenger van. Everything was good but could've used a little more room in the back for luggage. We ended up piling up on the front seats and using the very back seat for luggage. Van also had stains on the seats but other than that, everything else was ok.
缺點： Stains on seats The room that was in the vehicle overall
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8.0
優點： Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.
缺點： Only car I have rented over the last couple of years that did not have active XSM radio or navigation.
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8.0
Avis in Roanoke was quite helpful
優點： The car was great.
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6.0
優點： Easy pickup
缺點： Cat was a little tired and bare bones. Stained seats
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4.0
Avis the Place that you think as good as Enterprise, but NOPE!
優點： Ease of coming and going.
缺點： Class of Car, Cleanliness of Car, comfort of the car, and NO other options on the lot for a normal rate! I will skip Avis next time because of their customer service!
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2.0
Overcharged
優點： Comfortable car
缺點： I got charged double bc I didn't have my insurance card. I've never had to do that before. The agent was rude and condescending
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4.8
Once more, Avis rents smelly, dirty cars from Roanoke, VA
優點： The price was good for a dropped vehicle.
缺點： Once again, Avis doesn't really clean the cars much in Roanoke; it wasn't as large a car as I had rented (I rented a full size and received a Nissan Sentra) and the car was so beat up on the outside that I was concerned that I might be charged for it. Fortunately, the Avis at Dulles Airport has the same sort of attitude of mediocrity in service, so they don't seem to care that they are renting dirty, worn out cars.
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Hertz則評價
租車地點
Hertz
羅阿諾 Roanoke租車地點
5202 Aviation Drive Nw
+1 540 366 3421
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羅阿諾 Roanoke Hertz 辦事處的評價
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10.0
優點： The price was good for the value.
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10.0
優點： The servicies , and customer services
缺點： Very nice services
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5.2
缺點： It’s not the car was dirty but it smelled like smoke and that was gross. We notified the rental car company but they didn’t really do or make up for it. That was disappointing
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10.0
優點： Very easy to pick up and drop off.
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8.0
優點： good
缺點： good
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8.0
缺點： people waiting and one person at counter
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8.8
缺點： Didn't know drop off procedure, so I was delayed dropping off car. They should gave informed me at pick up.
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10.0
優點： Very friendly!
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10.0
Easy process
優點： Fast pick up and drop off.
缺點： Seatbelt in original vehicle didn't work. Had to return it. Wasted time.
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2.0
Debit card blues
優點： Nothing
缺點： Didn’t know that you must now present a credit card at pickup, we don’t use credit cards only debit. Nothing like driving completely out of your way and not getting what you came for.
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10.0
Made my vacation more fun
優點： I reserved a compact car but when I got there they were out so they upgraded me to a midsize and the Nissan Sentra I got was extremely comfortable, got excellent gas mileage and had plenty of space. I stand at 6'3" so the extra legroom made a huge difference. The staff was courteous and helpful and processed me in and out very quickly. Thank you Hertz staff!
缺點： Not a thing. Whole experience was perfect.
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10.0
GOOD SERVICE IN ROANOKE
優點： QUICK PICK UP AND DROP OFF
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10.0
優點： The price was good for the value.
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10.0
優點： The servicies , and customer services
缺點： Very nice services
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10.0
優點： Very easy to pick up and drop off.
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8.8
缺點： Didn't know drop off procedure, so I was delayed dropping off car. They should gave informed me at pick up.
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10.0
優點： Very friendly!
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10.0
Easy process
優點： Fast pick up and drop off.
缺點： Seatbelt in original vehicle didn't work. Had to return it. Wasted time.
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10.0
Made my vacation more fun
優點： I reserved a compact car but when I got there they were out so they upgraded me to a midsize and the Nissan Sentra I got was extremely comfortable, got excellent gas mileage and had plenty of space. I stand at 6'3" so the extra legroom made a huge difference. The staff was courteous and helpful and processed me in and out very quickly. Thank you Hertz staff!
缺點： Not a thing. Whole experience was perfect.
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10.0
GOOD SERVICE IN ROANOKE
優點： QUICK PICK UP AND DROP OFF
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5.2
缺點： It’s not the car was dirty but it smelled like smoke and that was gross. We notified the rental car company but they didn’t really do or make up for it. That was disappointing
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2.0
Debit card blues
優點： Nothing
缺點： Didn’t know that you must now present a credit card at pickup, we don’t use credit cards only debit. Nothing like driving completely out of your way and not getting what you came for.
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Dollar則評價
租車地點
Dollar
羅阿諾 Roanoke租車地點
5202 Aviation Drive Northwest
+1 866 434 2226
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羅阿諾 Roanoke Dollar 辦事處的評價
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5.2
缺點： I tried extending my rental and was charged an exorbitant amount of money to do so.
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6.8
Great price for a 3 day weekend rental but couldn't get over how dirty
優點： Great price for a full size car and super quick easy pickup at the airport.
缺點： Even though the price was great for a Hyundai Sonata we just couldn't get over how dirty, old, well used the car was. The car had close to 40,000 miles and looked it. Large deep scratch down the drivers side but the worst part was the filthy upholestry and windows. We had to stop 2 different times to clean all of the interior windows because you just couldn't see through the haze. The towels were black, literally black after wiping them down. The seats could not be cleaned. This was not a quick wipe up of a spill, this was deep down stained over the years dirty. While the price was great and it was indeed a nice large size car the dirty and super well used automobile makes me score a lot lower than usual.
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9.2
優點： Great value and smooth pick up and drop off.
缺點： The car could have been a little cleaner inside.
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8.0
優點： The steering wheel on my Jetta made it impossible for me to see how fast I was traveling.
缺點： I needed to return my rental early and received no discount. Way too many fees. I'LL drive next time.
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7.2
Smokey car
優點： The counter was easy to locate. The people were very friendly and easy to deal with.
缺點： The car smelled like smoke. Really strong. I didn't think it was bad at first, but it got pretty annoying.
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9.2
優點： Świetna jakość i bezproblemowy odbiór i wysadzić.
缺點： Samochód mógł być trochę czyściej wewnątrz.
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6.8
Great price for a 3 day weekend rental but couldn't get over how dirty
優點： Great price for a full size car and super quick easy pickup at the airport.
缺點： Even though the price was great for a Hyundai Sonata we just couldn't get over how dirty, old, well used the car was. The car had close to 40,000 miles and looked it. Large deep scratch down the drivers side but the worst part was the filthy upholestry and windows. We had to stop 2 different times to clean all of the interior windows because you just couldn't see through the haze. The towels were black, literally black after wiping them down. The seats could not be cleaned. This was not a quick wipe up of a spill, this was deep down stained over the years dirty. While the price was great and it was indeed a nice large size car the dirty and super well used automobile makes me score a lot lower than usual.
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8.0
優點： The steering wheel on my Jetta made it impossible for me to see how fast I was traveling.
缺點： I needed to return my rental early and received no discount. Way too many fees. I'LL drive next time.
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7.2
Smokey car
優點： The counter was easy to locate. The people were very friendly and easy to deal with.
缺點： The car smelled like smoke. Really strong. I didn't think it was bad at first, but it got pretty annoying.
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