羅諾克機場品質酒店 - 洛亞諾克 Quality Inn Roanoke Airport

Poor staff, housekeeping, management

Comfortable bed

Although the property was recently renovated, it was done poorly. Paint is already peeling in the bathroom, there were dents in the wall, the caulking was not replaced, just a sloppy job. Housekeeping does a poor job cleaning. Windows are filthy. Management rented out the hotel lobby for a Birthday party on the last night of my stay and allowed for loud music to be played until midnight. The party was loud and kept me awake until they left. I called the front desk to complain ... The staff did not care. A hotels's first priority should always be the comfort of their guests and the cleanliness of the property. This hotel clearly does not care about either one.

The staff were nice and polite.

The outlet by the sink ( for the hair dryer ) was very loose and the plug didn't want to stay connected. The mattress was worn out.

All hotels should have hardwood floors

Easy check in. The hardwood floors made he room seem clean and open. The hotel had recently renovated (I think) and our looked really nice in our room. The breakfast bar had a wide variety and it was clean and tasty.

The outside walks and stairs could use some TLC. Not sure if there was an elevator or not. If there was there were no signs indicating where it was. Instead we had to lug our suitcases as well as a two year old up the stairs. Not too big of an issue.