I used both the resturant and the spa/gym which was good.
The kindness of the personnel involved in all the aspects of my booking and staying.
Just one simple thing. Try to make all the hotel space wireless for internet connection. More practical that ' s it.
Efficient and friendly service from baggage handling through check-out. The room maids and the porters deserve special mention.
The swimming pool is too small for this size hotel and the schedule that is kept there interferes with the comfort of the guests. This could be a reason for us to look for alternatives in Warnemünde.
Everything superb hotel.
It's location to the beach
The smell of cigerette (and/or cigar) smoke. Very little information (eg menus, Wellness facilities) was readily available in English.
With a stay at Hotel Neptun in Rostock (Warnemuende), you'll be steps from Warnemunde Beach and 4 minutes by foot from Warnemuende Kur Park. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.