Location was great!
Facilities are in need of a major renovation to justify the nightly rate.
This hotel has a great location. The interior of the room was nicely remodeled. The buffet and decor in the restaurant were nice.
Sound insulation between rooms was great. The shower had a nice head, but it was old traditional in its layout. Confusing check-in area in relationship to the valet drop.
Big price, small value
Location is great for what we needed.
Upcharge for wi-fi, escalators didn't work. elevators were VERY SLOW and useless when we needed to get out. Had to let two go by because they were full and then then took fire steps - which only opens to outside and is wired to an alarm which thankfully (or not?) didn't go off . Was told card key would get us out of the parking garage without paying which didn't happen. Cost me $12 to get out.
Walls were paper thin. We heard arguments from the room across the hall and sirens from the police station across the street.
No proper guest enquiry service.
Staff was extremely polite and accommodating.
Time for a renovation
overall ok but NOT worth the money
Great linen package Location Staff Bedroom cleanliness Parking
Outdated dirty bathroom Tiny tub Running toilet Slowwwwww elevators $400.00 credit card hold Water pressure weak
Maximize your time in downtown Raleigh. Our hotel is within walking distance of amphitheaters, museums, restaurants and breweries. Walk to downtown offices, the Raleigh Convention Center and event venues. Stay close to sports fields and the campus of NC State, just a short drive away. Jimmy V's Osteria + Bar, our on-site restaurant, offers traditional comfort food and pizzas cooked on a wood-fired oven. Start your morning with a full American breakfast and cup of espresso at Café Siena. Streamline the workday with our free Wi-Fi, full-service business center and innovative event venues. We can accommodate up to 600 guests, perfect for your downtown wedding or meeting. Work out in our brand-new Sheraton Fitness center before heading up to your city-view hotel room. Our Sheraton Signature Sleep Experience® pairs well with room service and flat-screen TVs with HBO. Upgrade to a high-floor room for exclusive Club Lounge access and views of downtown. Empower yourself at Sheraton Raleigh Hotel.
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