Staff was excellent
Maybe just a little bit more lighting in the room
Lot of nice restaurants close by
Didn’t got complementary breakfast, AC completely dirty
Booked a room, however they did not have the room I booked available. They offered me breakfast, however they did not honor the free breakfast the next morning.
Toilet paper needs upgraded Too trough
Comfortable bed and room.
Room furniture and atmosphere a little dated for price.
Staff polite -- location great -- valets are super nice and accommodating.
My husband ordered the room for my daughter & me as a room w/2 beds. Got to room only w/1 bed - we were moved though. He was also not told that Club Level closed on weekends. Really no purpose to stay Club. Expressed this concern to front desk & she pointed out there were more amenities, like a robe & extra toiletries. Only 1 robe (for 2 people) and no extra toiletries. She asked if we booked through an outside source & said oh, that's why you weren't told about club level. This was very disappointing to me. No reason at all to pay the extra for club level.
Discover the power of art and the abundant beauty of the outdoors at the renovated Renaissance Raleigh North Hills Hotel. Our whimsical design ushers the inside/out and work/play concept into one beautifully chic, highly functional, truly Raleigh experience which mirrors its ideal location centered within Midtown and the bustling North Hills neighborhood. Our unique hotel has been completely transformed, including modernized guest rooms and suites, a total lobby transformation, rebranded restaurant, and renovated events space. Guest rooms feature amenities such as custom duvets and artful décor. Unwind and enjoy a craft cocktail or house-aged whiskey in the lounge or grab a bite in our 41Hundred restaurant. The Renaissance Ballroom and conference rooms have been completely updated and can accommodate up to 600 people. Step outside of the hotel and you will be fully immersed in the Triangle area’s premier shopping, dining, and entertainment destination.
羅利北山萬麗酒店 - 洛利已採取以下的措施：