Room we're dirty and stunk
stay only if you must
Room was clean, there were a helpful Pearson at the desk at all times
The entrance is not very clear from the road, *window* didn’t open, after asking the staff I was informed “it’s for security and safety” (I didn’t know it’s a WAR zone.. the staff was not friendly about it and didn’t supply a solution for the problem
Owners milking property and not keeping up with basics. Linens ripped, cigerettes found in sink, towels very small and thin.
On arrival were told no breakfast tomarrow even thou in add on line. Told elevator did not work,ice only on 3rd. floor , pity people with kids. Not great value for price payed without breakfast.
We got stuck in a smoking room for one which is one thing but manageable, however, the oder of the room and hallway was disgusting. There were old cigarette butts on the floor in the room and could see a nasty film on the window. Walls were paper thin
Get travel essentials and friendly service at our Quality Inn hotel in Rochester, NY. Amenities include free WiFi, free hot breakfast, exercise room, meeting space, and a 24 hour reception desk. Guest rooms microwave, refrigerator, hair dryer, iron and ironing board, desk with ergonomic chair, and more. Our pet friendly and accessible hotel is conveniently located near the I 490 I 390 interchange, about 10 minutes from Greater Rochester International Airport, downtown attractions, and the University Rochester. The city has plenty of things to do, like the Susan B. Anthony House, Frontier Field, Strong Museum, Seneca Park Zoo and more. Make the most of your trip to Rochester at our Quality Inn hotel. You can also earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. Pets allowed 25.00 per night. Max 40 lbs, 2 pets per room.