Friendly efficient nice staff and well-maintained hotel
The air conditioner in the room may need to be updated but it was very nice to have one and it was very hot and humid when we were there
The staff at the reception desk was very friendly, polite and helpful. They helped us with directions and also were kind enough as to prepare a generous breakfast to take away early in the morning. They also spoke English very well. The room was big, with two couches (apart from the bed) and very clean. And the price was very reasonable. It is one of the best hotels we have ever stayed abroad so far. Thank you for your hospitality!
Best croissants I've ever tasted. Good location, great value for money. Free minibar for booking.com clients was a nice surprise.
The lovcation was Excellent. It was easy to walk around Viterbo and access to the train station was helpful. The staff was very nice to our daughter who was in the tuscan opera festival. The quadruple room was large and clean. The breakfasts were fantastic. The desk staff was helpful when we were trying to figure out train schedules because at the train station there was no one ask.
I liked everything about the hotel.
Good location, very close to the train station and the historical city centre.
The hotel did not receive my booking, but it was not a problem they give us a room at the booked price.
Bar and restaurant were closed.
Staff were very friendly and helpful.
It was a 10 min walk from the town and there wasn't a great selection of bars and cafe's nearby.
The hotel was next to the train station (noise) and the surrounding looked like an industrial area.
wireless but only in the lobby
Restaurant was not the best. It took 1 hour to prepare the pasta. Most people were complaining. Don't recommend to go to the restaurant for dinner.
Nice large rooms. Good location for exploring the old town which was just a 5 minute walk away. Overall excellent value.
With a stay at Balletti Palace Hotel in Viterbo, you'll be within a 10-minute drive of Spa of the Popes and Colle del Duomo Museum. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.