The staff was WONDERFUL. I had been having great difficulty getting telephone and Internet communication in some places in Italy, and the staff allowed me to use the front desk phone (even helped me dial) and their own desk Internet and email services. Even more impressive, the woman at the desk went waaaaaay beyond the call of duty to help me get a reservation at a little place in Corniglia, where the "innkeeper" didn't speak English (I speak only a few words/phrases). I will never forget her helpfulness and kindess.
It was pretty warm in the room, but it was too early in the year for air conditioning. The phone system in the room was able to handle my international calling card system.
When you stay at Hotel Dolly in Viareggio, you'll be by the sea, within a 15-minute drive of Viareggio Beach and Massaciuccoli Lake. Featured amenities include luggage storage and an elevator. A shuttle from the airport to the hotel is available for a surcharge.