The floors in our room were very sticky, even the carpet. We didn't even take our shoes off because it was so gross. My parents room had the latch on the frame of their door completely missing. The staff working breakfast didn't even speak English, so you couldn't even ask them anything or explain anything. That was extremely frustrating. To pay that kind of money and have your room be dirty, and not maintained, as well as staff that doesn't speak English? We were extremely disappointed.
Non smoking rooms had ashtrays
The location was great and staff were responsive when we had an issue with the door jamming and with billing confusion over a prepaid room. It's nice having an all-suite hotel so we don't have to think about which room we want.
There were ashtrays in the non-smoking rooms, several cigarette butts in the sink when we arrived, and the whole room stank. We arrived well after bedtime with a cranky toddler and were only staying one night, so we just dealt with it, but it was gross.
Very dirty and uncomfortable. Would not recommend.
The Homewood Suites by Hilton Chicago-Schaumburg hotel is located in the heart of Schaumburg, Illinois, the premier northwest suburb of Chicago. Schaumburg, Illinois is 30 miles from downtown Chicago and 13 miles from O'Hare Int'l Airport. Schaumburg is home to many major corporations such as Motorola and Zurich American Insurance as well as Woodfield Mall, one of the nation's largest retail centers with over 285 stores under one roof. There are 100 restaurants within a five-mile radius of the hotel along with many sights, attractions and activities for all to see and enjoy. The Homewood Suites by Hilton Chicago-Schaumburg is an all suite hotel that offers a suite alternative for the traveler that expects all the comforts of home at a great value. Guests at this Chicago, Illinois area hotel can enjoy the daily complimentary Suite Start hot breakfast. Whether staying a day, a week, a month or longer, the Homewood Suites by Hilton Chicago-Schaumburg in Illinois is right for you. Make Yourself At Home at the Homewood Suites by Hilton Chicago-Schaumburg hotel in Illinois!
芝加哥紹姆堡希爾頓惠庭套房酒店 - 紹姆堡已採取以下的措施：