Scammed by this Hotel
They did not give me a room even though I had prepaid for it.
Central Hotel appears to be running a "bait and switch" where they lure you in with a great low rate (in my case £45 for a deluxe room) and then when you show up they tell you they're full and they transfer you to a different hotel farther away (in my case the Ramada which is not a Hotel I ever would have chosen although the receptionists were nice and helpful). The lady at the Central Hotel check-in said "this has never happened before" but a receptionist at the Ramada (rolling their eyes) said it happens 2-3 times a month. Kayak.co.uk should be aware of this scam as it is damaging to it's reputation as a reliable booking service. This was my first visit to Sofia and only had one day so the whole experience wasted my time and left me feeling frustrated and taken advantage of.
Central Hotel Sofia offers accommodation in the heart of Sofia. The hotel has an underground valet parking at a surcharge and a relax centre with a hot tub, a sauna, a steam bath and a relax zone. Guests can enjoy a meal at the on site restaurant. Free WiFi is at guests disposal. Shuttle services can be organized upon request and at a surcharge. Every room has a flat-screen TV with cable channels, air conditioning and a desk. The rooms are equipped with a private bathroom fitted with a shower, a hairdryer and free toiletries. At the property massage services are offered at a surcharge. There is also a 24-hour front desk and a business centre.
Serdika underground railway station is reachable within 550 m. Vitosha pedestrian street is 600 m away from the hotel, while Sofia Airport is within 12 km away.
Central Hotel Sofia
- TZUM 0.6公里
- Church of St. George 0.6公里
- Sofia Central Mineral Baths 0.7公里
- National Archaeological Museum 0.8公里
- National Art Gallery 1公里
- Ivan Vazov National Theatre 1公里