Great hotel at the heart of Sofia
The rooms are spacious and immaculate. The service is sharp and the staff is courteous. We have stayed at this hotel twice already and choose it over other cheaper options for the great service. The wake up call was on time and the cab was waiting for us in the morning as we requested. The restored piece of a Roman coliseum on the ground floor is beautiful.
Satisified
I loved the room. Very nice and spacious. The bed was comfortable and the spread was nice and warm. The WiFi was good. No unexpected drops while using.
I had difficulty sleeping on my last night in the hotel. I was on the second floor and was kept wide awake by the music from downstairs until 4am.
Friendly staff, luxury hotel, excellent breakfast, close to the center
My kids really enjoy the ground-level historical ruins - they were happy climbing up and down them. The location is quite, but very central.
The food was excellent. The reception staff all spoke perfect English and were very helpful in arranging taxis etc. The hotel's location is also very good.
A location is excelent, nearby the most touristic points, the hotel is quite silence, the room is espacious e the hotel offers a very good breakfast.
The ar condicionare did not work properly -- 2 dias was only reasoably and one day did not work. The amenities were resctive, one soap for 2 people
Hotel staff very helpfull
location, services and comfort; next time in Sofia we plan to stay at Arena again.
no negative comments; staff friendly and cooperative, good location, very comfortable
large, clean and well-kept room - everything looks new!, great room service, great hotel restaurant on the 9th floor - great food and service!
you have to wait a long time to get some hot water out of the shower; staff could be more attentive at breakfast - they do not come to you to offer drink, do not ask what you may want, you have to literaly chase them for everything, they do not offer fres juice which one would expect in a 5 star hotel in Sofia. Jaccuzi or a small pool in the wellness center would be good,
Exellent location - exactly in the city center. They merged old Roman walls and modern building - it is amazing: like in museum.
the central position optimal for business and leisure, good hotel structure and staff.
Everything top nosh!! Will definitely go back. Great for families with babies and small children!!
With a stay at Arena di Serdica Hotel, you'll be centrally located in Sofia, within a 5-minute drive of Bulgarian Parliament and National Palace of Culture. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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