meals in the restaurant, design of the hotel, location
design of the restaurant is like a dining room in student house
The spa is lovely and the location on the beach is good.
The Sheraton Sopot unfortunately was a disappointment. The location was fantastic but the service let it down. Everything was an extra cost from breakfast, use of the spa, internet, late check-out for just one hour. It felt like the hotel just wanted to make money rather than welcome guests. Having come from the Hilton in Gdansk where nothing was too much trouble and there were no extra costs for any of the above we were surprised to find a hotel of similar quality differing so much.
Rooms are very well appointed. Bed is comfortable and nice. We had a sea view that was great.
Slow housekeeping service. Breakfest at $30 per person!!?? Much too much.
The only thing we didn't like was we paid extra for a room with a sea view. When we looked out our window it was very hard to see the sea as there were large trees blocking our view. They would not change the rate of our room even though it really wasn't a sea view. They could not move us the first night, but were able to the second night. Our view from the second room was better, but there were still trees blocking some of the view. I also wish the rooms had a real balcony, there are doors that open, but there is only about 6 inches of balcony to stannd on.
Nice location and good facilities. Clean and tidy Most personal good but some of the girls in the reception still think that you have to be dressed in a certain way to stay in the hotel. In Sweden we have a different clothes code maybe moore casual than in Poloand. So one of my collegues got a bit ill treated when we arrived.
very nice hotel, I had a great time
even if you have a question you have got to pay...
Very bad room service. We waited over an hour for our order. There was no coffee, milk or toilet paper either.
Nice hotel with pleasant and helpfull staff. Nice rooms, and a perfect location.
The hotel is not ready and charges 5 star prices for a 3 star facility. No fitness room, no meeting rooms... it is too expensive for its offerings.
I did not get the room which I booked.People from reception were not able to solve my problem.
Sheraton Sopot Hotel is a five-star hotel located, right at the beach, next to the longest wooden pier in Europe and just 30 minutes away from Gdansk city center and the airport. With 189 elegant rooms and renovated suites, the Sheraton Sopot hotel is the ideal destination for every occasion, from family getaways to business stays. Our large Conference Center with 3000 square meters of space divided between 11 conference rooms and 2 foyers can accommodate up to 1100 delegates. After a day of the conference or an active family day out the guests can relax in Sheraton Sopot Spa, which includes a fitness center, swimming pool, Spa Experience Zone with a wide range of saunas, and treatment rooms.
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