Could have been cleaner/more updated.
Large rooms for New York. Mini kitchen.
Property feels tired and in need of renovation. Elevators were slow and troublesome. No silverware or plates in mini kitchen. You will get dinged with a daily facilities fee.
Good location and friendly staff but AC went out for a whole 24 hours
Great location and good price. The staff was friendly.
On one of the days we stayed, the entire hotel's air conditioning was out for almost 24 hours. It was humid and very hot outside and we were traveling with an infant so we decided to come back to the hotel only to find it even more hot and muggy inside. They kept telling us the problem was being fixed but it wasn't until early morning the next day that it started working again. They apologized and gave us a discount but it was a miserable night with the baby. We had to ask for extra towels 4 times one day until we finally got them. There were at least 3 large cockroaches that we had to kill in the room - I know it's New York, I used to live there, but it's still uncomfortable to find them in a hotel that's supposed to be clean.
Location was great and staff were courteous. Decor is modern.
Shower was dirty on arrival with hair from prior guest. When arriving we turned on the lights and a cockroach scurried across the floor. The room was hot and The air conditioner didn't work.
Missing Fine Touches
The complimentary happy hour in the lobby was a nice treat for hotel guests. Although, there seemed to be many attendees who were not hotel guests.
I didn't like the smell in the hotel or my room. It smelled like pets and found out later the hotel was pet friendly - not a fan. I also didn't care for the decor in the hallways or room I stayed in. It seemed very dated and in desperate need of some modern updating. I also felt the complimentary toiletries were very disappointing and so was the $5.99 charge for printing tickets from a desk computer (labeled business center - very weak). The housekeeping service was very, very noisy each morning and the rooms weren't cleaned up to normal hotel standards.
Newly Renovated! Shelburne Hotel & Suites by Affinia exudes warm-tones and a homey common area. With 325 guest rooms, panoramic views and a bike program this boutique hotel is the perfect escape on the east side. Shelburne Hotel & Suites by Affinia is just a few blocks from Grand Central Station and The Chrysler Building for added convenience. Shelburne Hotel & Suites by Affinia's 1275 square feet of versatile and technologically advanced multi-use event space is ideal for business meetings in Manhattan - accommodating groups up to 90 guests. Perfect for corporate events - social gatherings - executive and boardroom meetings.
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