Loved this hotel!
Service was magnificent! Every single employee we encountered were genuinely kind and concerned with how we felt! True hospitality being practiced here. The room we had was a suite 1 bedroom with a pull out sofa. Attention to detail was evident throughout the room and hotel. It was super clean and very spacious (bathroom was s little smaller than we'd have liked). Rooftop bar and grill was amazing! Empire restaurant attached to the hotel was also amazing with food and service! Overall, I cannot give enough praise to this wonderful hotel. Loved it that much.
The only negative was I waited a bit when I got to the hotel at the checking desk before I was even acknowledged. But everything after this completely changed my initial perception. Only one elevator working while they work on upgrading the other so it took a little longer to get the elevator but wasn't too long of a wait.
Poor elevator service, no view from our room.
the rooms were great, spacious. there was a kitchen with refrigerator, coffee maker and microwave
Offering spacious suites, personalized service and a staff thats eager to help you enjoy your stay, this boutique hotel is conveniently located on midtown Manhattans east side, steps away from Rockefeller Center, Fifth and Madison Avenues and the myriad activities that New York City has to offer. Enjoy the traditionally styled one-and two-bedroom suites, whose beds are decked with feather beds and down comforters. Most suites also have private balconies. Conde Nast readers elected this hotel as the 7th best of New York Citys top 25 hotels in 2013.