I've stayed at almost every 5 star in NYC and this
Modern classy rooms all first class. Best location in NYC. Amazing shower.
Not much of a hotel lobby if you need a grand hotel lobby.
The staff is fabulous and very accommodating
The service,staff, location and beds!
Where he AC vents are located and that's right above the bar.
Rooms, dining options, location, spa, service.
Great location; clean rooms, very comfortable bed. Enjoyed the Surrey experience very much !
I kept my booking on booking.com even though I found a cheaper price on Oyster.com (about $60 cheaper for the two nights) and sent booking.com the link within the 24 hour time window from my booking - unfortunately I never got a reply... so much for best price assurance from Booking.com
Friendly staff; good location; great design. Our deluxe room was large by New York standards.
Our grand deluxe room had no bath! Complete lack of freely available guest-friendly wi-fi facilities in the hotel amazed us and caused ongoing problems. Computer in chargeable "business centre" was also faulty. Room temperature did not respond when adjusted by room thermostat. Dining room very cold and breakfast extremely poor in comparison with any other hotel we have visited (especially in Europe). Almost complete lack of public spaces: bar-lounge pleasant but cold and draughty and accommodation overcrowded at times (by members of the public using the dining room) so people (hotel guests!) turned away. The restaurant is apparently rated in New York but the food they sent up on room service was third rate.
The comfort and the design of the room. the quality of the bed was outstanding.
The breakfast service at their restaurant. Super expensive, petit quantity (and we are not big eaters) and arrogant, slow waiters. We did only go there once!
they charged me for internet and you told me(booking told me) it would not be a charge
quietness, spaciousness, location plus good little kitchen...general overall quality of presentation and service..a great stay.
All of the Staff were friendly and helpful and the room was comfortable. The location of the hotel is outstanding.
Surrey has a great location so near to Central Park, museums, and shopping. We had a large, comfortable room with a view of Central Park! The staff were knowledgable and helpful.
It's very central, walking distance to almost all places. Room is big, very clean and overlooking a nice street. Many cafes around for cousy breakfast/branch. My husband usualy preferes 5stars, but never regreted me booking this 3stars hotel. It is comfortable with exellent restaurant (French), full of local people even on Monday night.
Night shift staff could be a little more active, but it was not really a problem, just compering to the day time people who were much more helpful.
A stay at The Surrey places you in the heart of New York, steps from Central Park and Madison Avenue. This 5-star hotel is 0.4 mi (0.6 km) from Metropolitan Museum of Art and 0.7 mi (1.1 km) from Central Park Zoo.
Make yourself at home in one of the 189 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Enjoy French cuisine at Cafe Boulud, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Business, Other Amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
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