Welcoming and helpful attitude of front desk and bell staff
not much...room thermostat and window unit didn't seem well coordinated. All hotel rooms need more lights. But otherwise all was great!
Great location and clean, but could improve comfor
This is a newer hotel with friendly staff and large, clean rooms. The problem I encountered here were several odd features that made it very difficult to sleep; namely, 1- they dont have full curtains on the windows- only a thin gauze-like drape that allows all the lights from outside to stream into the windows all night. Unfortunately, I had several giant lights aimed almost directly into my 2nd floor room the entire night and I had to sleep with my back facing the window the whole night. And 2- their heater is a hot air fan that is practically as loud as a plane engine- even at the "low" setting. I was forced to turn off the heater and woke up freezing under the thin blankets. That said, the location is good, and it is attached to a decent pizza bar/restaurant and next to several subway lines. If I went here again, I'd bring an eye cover and extra blanket.
No help from doorman to flag taxis. Generally the hotel showed wear and rooms need refreshing.
My body was on west coast time and I tried to take a shower at 2am but there was no hot water. They also ding you an extra $5 for usable internet.
We like to stay in this hotel is clean and very friendly
The price was right for this great hotel with big rooms for the city. The staff was great, the rooms were modern and large, coffee is always available in the lobby, and the beds were comfortable, and the location was perfect. It is right next to a subway station and just blocks away from several cool spots. I would stay here again.
I cannot say anything that I did not like.
Hotel is located near subway entrance, Soho, Chinatown. Everything is at the door step. Staff was very nice. I would for sure stay here again.
easy to get everywhere
Good location for shopping downtown & walking distance to Chinatown & Little Italy. Subway right there. Was on the fifth floor, very quiet.
The doors to the rooms are very heavy, and difficult to open and close.
location was right on the subway line, cookies at night was nice, rooms where quite at night
breakfast not included in price
The metro station direct in house.
Location near subway was extremely convenient. Rooms were spacious by New York standards; the bed was very high quality and firmness could be adjusted differently for the two sides. The hotel was located near many excellent restaurants encompassing a wide variety of cuisines and price ranges.
Walls were a little thin, so one could hear everything going on in the hall outside and arguments in the next room.
Great location, friendly staff
Great location near all subway lines. Lots of restaurants within walking distance. Close to Soho and China town.
We ran out of hot water twice during our three day stay. Consequently, they didn't charge us for those two days, and that, without any hassle.
The hotel was newer, the rooms large and very nice, but the bed was the best bed I have ever slept on. My wife wants to buy one to replace our relatively new bed. The location is great. You can walk to Soho, Greenwich Village, Chinatown or little Italy. The Subway is right next to hotel. We took airtrain and subway in 45 minutes for $7.50 each.
They missed cleaning our room the first day, but corrected in in 30 minutes.
Perfect location near one main subway line, good breakfast available at hotel restaurant (if you do not wish exploring NYC breakfast possibilities)
The bed. It was one of the most comfortable I've ever slept on.
The TV did not work (except one channel only). No weather, no news, etc. When I brought this up with the staff I got no response.
Style and sophistication meets comfort and affordability at the brand-new Hilton Garden Inn New York/Tribeca Hotel. Boasting an exclusive location in the trend-setting neighborhood of Tribeca, home of the renowned Tribeca Film Festival, our pet-friendly New York City hotel is a convenient gateway to the best of the city. Your satisfaction is our first priority, and we stand out from other hotels with an extensive range of services and amenities to meet the needs of business and leisure guests. 151 brand new spacious guest rooms, each with a 32" high-definition flat screen TV, microwave, refrigerator, hair dryer and coffee maker, Bar Artisanal, a French-inspired New York City hotel dining option serving breakfast, lunch and dinner, 24 hour Pavilion Pantry convenience mart stocked with snacks, drinks and more, Complimentary 24-hour business center, Complimentary wireless internet throughout the hotel, Complimentary fitness center and Stay Fit Kits. Tribeca offers something for everyone, whether you're a fashion addict, film fanatic, restaurant connoisseur or history buff. When you stay at our hotel, just steps from Chinatown and moments from Little Italy, you can enjoy immediate access to it all. Stroll along cobblestone streets to find an eclectic mix of luxury boutiques, world-class art galleries, award-winning restaurants and incredible New York nightlife. If you'd like to explore the rest of our amazing city, the subway station is just outside our doors. Legendary New York attractions near our pet-friendly hotel include: Canal Street - 0.1 miles, Children's Museum of Arts - 0.38 miles, Wall Street - 0.45 miles, South Street Seaport - 0.94 miles, National Sports Museum - 1.19 miles, New York City Police Museum - 1.21 miles, Statue of Liberty Ellis Island - 1.24 miles, Chelsea Piers - 1.47 miles, Empire State Building - 2.73 miles, Metropolitan Museum of Art - 4.57 miles, Central Park Zoo -5.52 miles. Conducting business in the city? The hotel just minutes from St. Vincent's Hospital, the Jacob Javits Convention Center, New York Academy of Sciences, the World Financial Center and top corporations including: Citigroup, American Express, Merrill Lynch and Goldman Sachs. Hosting a special event, meeting or wedding in New York? When booking hotel rooms for your event guests, turn to our hotel for refreshingly affordable group lodging in an unrivaled locale, just minutes from Battery Gardens and the Tribeca Rooftop event venue. Tribeca, NY hotels provide a dynamic setting for business trips or weekend getaways, and we match our stellar location with inviting accommodations, state-of-the-art amenities and first-rate service. Reserve your stay at the Hilton Garden Inn New York City/Tribeca hotel and get even more for less with our valuable NYC hotel deals. ***** Everything. Right where you need it. *****
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