Location is excellent
During winter having coffee available in lobby during the afternoon hours will exceed customer expectation
Nice NYC hotel
Great location, helpful staff.
The room was noisy. It was located next to something mechanical that made quite a bit of noise.
Very friendly front desk and valet staff ! Loved the balcony in being able to sit outside and look at the beautiful view ! Very comfortable bed !
The Factor tonight I checked in there was no blankets on my bed and they were having problems with the laundry service. That's not my problem ! there should be sheets and blankets on each bed before they rent the room out ! Also, I asked for a wake-up call never received it. I needed to get a cup of milk on Saturday night and even though they're were staff in the restaurant/ store, they told me they were closed and would not allow me to grab milk and a bag of chips. Not cool !
Typical New York hotel
The staff were very pleasant and courteous, and the location was good for my business meeting.
The room was very small and cramped, to the point of being claustrophobic. Unfortunately, in New York small hotel rooms at extraordinarily high prices is the norm.
It was clean, nice and comfortable. Staff was friendly and helpful. I would stay here again.
Maid tried to clean the room at 8:00 am...
Have to follow up multiple times with staff
Requested staff to provide additional towels and shampoo bottles. Had to call them three times from the room and then at the counter in person for this to happen. Otherwise stay was great but wish they could have quick follow up and better attentiveness from staff.
There was no adapter available even at the reception for the European plug mobile phone charger
For "type" and "class" of hotel, breakfast should be included. It's a solid stay and would recommend.
Very clean and updated, friendly staff!
Everything was brand new, the bed were comfortable and the staff were extremely helpful and very friendly!
Although I had a good experience, I felt I overpaid a little bit - $334 on a Saturday night. For that price, it would have been nice to have breakfast included.
Location is excellent and there are variety of restaurants there. Subway station is one block away. Staff at the hotel is very welcoming and helpful. Valet parking only.
Front desk was friendly and helpful (put me in a double bed room much higher up to avoid street noise). Bed was comfortable, furnishings and amenities were nice. A.C. unit had a "fan always on" option for white noise - nice touch.
Room was small, but what else is new in NY.
Hilton Garden Inn New York/Manhattan-Midtown East boasts a fantastic location in the heart of Midtown Manhattan; just minutes from extensive shopping, lively restaurants and bars, the bustling Theater District and the iconic Rockefeller Center and Radio City Music Hall. The United Nations Headquarters, the Chrysler Building, Times Square and many other New York attractions can all be easily reached from our welcoming hotel in Midtown Manhattan, NY. Unwind in a spacious guest room, equipped with a microwave, a mini-refrigerator and a coffeemaker. Stay connected with complimentary WiFi at the large desk, which features an ergonomic chair and desk level power outlets and ports. Play music through the alarm clock radio with MP3 connection, watch movies on the HDTV and enjoy a great night's sleep on the plush bed, with hypoallergenic pillows and crisp, white linens. Maintain your exercise regime at this hotel in Manhattan, NY, in the complimentary 24-hour fitness center. Start your morning with a cooked-to-order breakfast and buy drinks, snacks and essentials in the 24-hour Pavilion Pantry®. Unwind by the fireplace in the welcoming lobby lounge as you enjoy a cold beer or a glass of wine, before savoring delicious American cuisine in the relaxed Garden Grille & Bar. If you would rather dine in the comfort of your guest room, we also offer a tempting Room Service menu. Keep in touch with the office in the complimentary 24-hour business center, which offers services including faxing and printing or hold a small meeting in our naturally-lit board room.
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