紐約羅斯福酒店 - 紐約 The Roosevelt Hotel

The lobby is lovely.

The front desk staff seemed very annoyed and were not welcoming. There were a lot of extra fees. The bathrooms are set to be remodeled but haven't been done yet so everything looks old and cheap.

Location is great Lobby is impressive

Room was completely outdated Bathroom was ridiculously small with cobbled together fixtures No response from staff after initial complaint Stay away from this place Way to many other choices

The location was the only thing Myself and my family enjoyed!

Customer service (bell boys were RUDE, waiter in restaurant TOOK 45 Mins to get 2 drinks=terrible, doormen said I couldn’t touch the luggage cart. He said it’s like a doctor and their specialty... ok. Because ousjing a cart requires expertise and peoples lives are For sure in his hands..), tiny room but ok, beds were terrible, view bad, bathroom extra tiny & needs update, shelf & toilet paper holders were both at a a terrible angle and couldn’t be used. I would stay somewhere else!

Tiny room. Dim and dismal

Location

Cost.