Very small room
The room was really nice
The front desk, especially the girl was awful.
old and run down
old furniture needs updates
Good solid hotel
Location to Grand Central was perfect. Lots of decent restaurants in walking distance. Very quiet, spacious room. Comfortable beds. really nice helpful staff.
Overall, just a little run down. Stopper missing in bathroom sink, furniture was stained and a bit nicked.
Super close to Grand Central, surprisingly very quiet even though we were facing 41st st! Staff was a bit slow and there were a handful of weird guests, but overall very good. Can't beat the price for a downtown hotel.
Slow and confused staff Room down the hall stunk of cigarettes (though ours was fine)
Sheets smelled dirty and no wifi don't work
Internet was not available at night. Not enough bandwidth. Staff did not answer phone. Sheets smelled like body odor.
Junior suite was spacious. Nothing is a wow factor but it's good overall.
I didn't see breakfast options in the room but noticed a 3Rd floor breakfast option in the elevator when I had no time left in my schedule.
The location is convenient to times square. It takes about 15 min to walk to times square and all the shopping areas
The heater was not working when we first arrived to our room so it was extremely cold. The breakfast was advertised as a buffet for only $12, but it was just a very basic continemtal breakfast.
Accommodations were excellent. Staff was friendly, polite and helpful. Very quiet despite location.
The room temperature was too warm for sleeping and no way to open the window.
Juan was amazing. The room was comfy. The entire hotel looked clean. I can't wait to come back!
Avoid at all costs
The door leading out of the hotel worked
The staff, the lobby, the location, the accommodation were all bad
Very expensive for the quality
the clean lobby
the bed was too stiff/hard, they only provided 1 bottle of water, we couldn't find ac switch
The rooms are very big and clean, the location is perfect, you are in the center of all action and above all the hotel is very quiet. You are in the center of Manhattam, you can sleep without earing any noise from outside or inside of the hotel.
The heating was not on and in my opinion it was cold enought to have it on - at a low temperature.
The hotel is very well situated, in the heart of Manhattan. It is clean and well maintained. We appreciated the courteous and professional reception of Ms. Natalia who welcomed us. The rest of the staff was very kind as well.
Maybe more comfortable extra bed and the possibility to control the air conditioning.
I found the staff to be very friendly and helpful.The room was quiet although it faced the street.
There was nowhere to put anything in the bathroom and the whole place could do with a makeover.
Centrally located and yet surprisingly quiet. Very friendly staff.
It was very central to everything. Easy to walk or get a subway anywhere
The back of the hotel was very noisy due to the air-conditioner which is located right outside room 406. Moved room, however it was just as nosiy higher up. The rooms are very dark and could do with brighter lighting
location outstanding, room size good value and clean
in room internet could be stronger signal
Didn't feel like we got much for our money.
With a stay at Dylan Hotel NYC, you'll be centrally located in New York, steps from 5th Avenue and 3 minutes by foot from Grand Central Terminal. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.