It was freezing in room and washroom. I turned up heat and still the cold air from the window and washroom were cold Something wrong with that room . I never had that problem before.
Staff was unresponsive!
Room had no heat in December! When dealing with this, staff was unresponsive and slow in communicating about a room change. Very unprofessional.
Hard to pin down
The overall feel of the hotel was very unusual, I felt a bit like a genius going back to my secret speak-easy lair in the 80s in an alternate steam-punk universe. The feeling of the hotel is loudly industrial modern.
The industrial modern feeling of the hotel left everything feeling cold and dark, making it hard to really ever feel "at home"
Great location, great price
Location is great. Rooms are clean and big enough.
Beds are high and a bit nerve racking with small children.
Liked the location, next to good restaurants, shopping, coffee shops, Central Park, museums. Subway is a five minute walk, can get downtown in 20 minutes. Digital thermostat was great for temp control in the room. Came with a Keurig and replenished with 3 k-cups every morning. The staff, especially the doormen, were very friendly and helpful. Serafina is connected to the lobby, has a great brunch. Some reviews stated the rooms were loud, we had no problem during our stay, it was quiet. The bed was very comfortable and sheets were soft. The room was on the small side, but expected in NYC and honestly all the room we needed for 2 people.
Decor felt a little like a college dorm. The whole back wall with the TV was full of black scuffs and brown globs - looks like it has rarely been washed. Wish it would have came with a refrigerator as we weren't able to keep any cold drinks in the room. They are trying to be minimal with the decor in the bathroom, but only one towel hanger? Come on.
Nice New York Hotel
Other than the size of the room which is typical of NYC, overall a nice hotel. We travel to NYC 3-4 times a year. We liked the lobby area of this hotel, friendliness of staff and location on the upper westside.
Room cleanliness could have been better and there is a large construction project going on next door so if you are traveling during the work week ask about room location
Great boutique hotel
Great room, location and a friendly staff
Ambience , location and aesthetic
Slowest elevators in the goddam world. Really need to fix that.
An Elegantly Historic Boutique Hotel in New York City. Our century-old building retains many of its historic accents, adding warmth to the space you won't find anywhere else in the neighborhood. Custom artwork, an original fireplace, and a 1920s French elevator system in the lobby greet guests to an unparalleled hotel experience.
藝術屋飯店的位置在上西區的2178 Broadway at West 77th Street，距離紐約市中心2.9公里。 中央公園是距離藝術屋飯店最近的地標。