Exceptional decor and service
Stylish hotel in an awesome location and great service. Breakfast was amazing and the staff were great. Rooms were spacious and neat. Highly recommended!
1) It's location at the center of the new urbanist Melrose Arch town center. 2) Amazing room, lobby, pool, and restaurant design. 3) A completely safe and secure walkable environment in Johannesburg. 4) Great restaurants all around.
upmarket area, nice shopping
Comfortable bed, DVD player with a small selection of DVDs in the room, free internet (slow speed though) and good location.
No gym or indoor pool
The room that i booked was not the room i was checked into. Booking.com show the penthouse suite as the superior room. This was very disappointing
All the staff were courteous and always willing to assist in dealing with whatever issues that came up.
The hotel design is beautiful, and the room was very inviting. The food in the main dining room is excellent. The staff is very friendly and welcoming. It's a beautiful place to stay.
The hotel says it's truly 'hip' but I didn't see any evidence of environmentally friendly practices that I think of as being hip. For example all linens are white; there's no message in the room as there are in many nice hotels about re-using towels if you choose. Also, for a hotel labelled "african pride' and hip, i would have liked to see more African elements incorporated into the textiles, linens, towels, paintings. The emphasis on luxury to me often over-ruled the hipness. Breakfast should be included, as it is at many other fine hotels. And for a business hotel, the internet was down on the computers in the business center for a day and a half at the business center. Some things didn't get restocked in the room each day.
the check in was ridiculous.they gave me the key to a room that someone was already staying in, and i entered this woman's room to her shock at 2.00 am.the rooms are badly designed.the amenities in the bathroom are terrible.the room was extremely cold.this hotel for the money,is a complete waste, and the African managers and staff are not educated to be running this now very bad hotel.
This was the best hotel I have ever stayed in. The extra touches e.g. rose petals and chocolates on the pillow at night were lovely. The bath in the bedroom and the seperate shower were great. Every attention to detail was taken e.g selection of dvds in the room and there was even mood lighting in the corridors and lifts. Melrose district has a nice selection of shops, restaurants and a good beauty salon. One of the main plus points was it was a secure and safe area where you could take a stroll at night.
The only negative point was the one day the hotel forgot to send our taxi to collect us from Gold Reef City and we had to wait 45mins for them to get one to us. This could have been a one off mistake as in general we found this service reliable and the drivers were friendly and made you feel safe.
The amazing decor and lighting effects. Excellence of service. Ambiance of "library lounge". Internet connectivity. Central position.
Duvets are too warm, need a cotton blanket as an alternative. T.V. reception poor quality. Restaurant menu too fancy.
the location, the rooms
i have stayed many times at this hotel but their service levels are decreasing every time. check in was slow; they couldnt process the bookings.com reservation and i had to wait for abotu 20 minutes without makinhg any apologies, the service in the bar was slow; while they have waiters i had to go to the bar to place my order after being ignored for 15mins, the order never made it and i walked out
Designed with a curator's touch, African Pride Melrose Arch, Autograph Collection celebrates the spirit of Johannesburg with refined comfort and signature experiences. Discover luxury without compromise in open-plan, boutique accommodations, exposed brick, leather headboards and chic bathrooms. Ignite your senses with delectable global-meets-local cuisine at March Restaurant or sip aged whiskey by the fire at the Library Lounge. Host flawless meetings and conferences in our nine sophisticated event spaces, enhanced by custom catering and expert planners. Explore diverse attractions, including Sandton City, Rosebank, Soweto Township, Nelson Mandela Square, Maboneng and our locale, Melrose Arch center. After a full day of business or sightseeing, lounge along the shimmering waters of our exclusive hotel pool, featuring a vibrant bar for drinks and light dining. With luxury amenities and distinctive enhancements, our hotel is a soulful and unique 5-star haven surrounded by the best of Johannesburg, South Africa.
非洲之傲梅爾羅斯拱門酒店 - 約翰尼斯堡已採取以下的措施：