Room - good use of space, comfy bed. Breakfast - friendly and attentive staff, good selection to help yourself, very good quality ingredients Checkout staff very friendly and helpful, with use of carpark to explore city after checkout offered. Free car park so close to centre, great location and easy to drive to.
Kettle was dirty in room, couldn't keep window in room open, car park very busy and spaces small, so led to bad parking and spaces not able to be used. On checkin called lovey way too many times!
Near the centre. Entry and exit from room very easy. Good service at breakfast. Very comfortable beds.
Lovely room and ensuite. Very clean and comfortable. Breakfast amazing - set you up for the day. Nice to have secure car parking.
Weather was extremely cold when we were there, and we thought the heating could have been a bit more efficient - radiator only luke-warm. Tiles on bathroom floor very cold on the feet - would be nice in summer, but not in such cold weather.
Friendliness and efficiency of staff. Convenience of leaving luggage with staff before/after checking-in and out times. Good breakfast choice. Comfortable, warm room with excellent shower.
Would have appreciated option of feather pillows.
Despite heavy snow fall, the staff remained cheerful and worked extra long days to cover for those who could not get to work.
A slightly tortuous route to get from room 18 to restaurant/reception without going out into the snow!
Location to the town, Secure Parking, condition of the hotel, the staff were helpful and friendly
Room and breakfast
Escellant location, very flexible accomaodation and staff with regards to parking for the day. Lovely warm comfortable bedroom and excellant cooked breakfast one of the best we have had. The staff were very friendly and accomaodatiing would definitely visit again and have alrready recommeded it to friends. Thank You for a lovely stay.
Wonderful Full English breakfast - light and delicate made with tasty ingredients
Baggage storage before check-in was not available. Fixed after it was pointed out to them...
great lcoation and price for Racing weekend
A stay at The Minster Hotel York places you in the heart of York, within a 10-minute walk of York Minster and Shambles. The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.