Check-in was extremely efficient. Hotel had sanitation stations throughout the hotel main lobby
during this pandemic i would of expected sanitation stations on every floor. Especially by the elevators
Lobby was great and the swiming pool
I did not like one of the night shift reception staff, bed was not comfortable and heater so noisy.
Building work, needed renovation, additional charge for parking
Although strange things happened with the alarm system, and it was very annoying, but the staff has managed to absorb us and keep our stay memorable in a positive way.
Great hotel despite rooms not being ready
Courteous staff. Comfortable beds. Swiming pool. Very central area.
We cjeked in after 5 and the room was not ready! Had to wait about 20 mins. I had called in the morning to make sure everything was fine as we wanted to do a quick change and set out for an appointment. We were delayed.
Okay no luxury here
Rooms are old and outdated We arrived at the front desk as a family of three, they put os in a floor where the entire corridor was booked for young students partying all night drinking and eating pizza all night long in the corridor walk way!! After returning to the US, I received many under $10 charges on my credit card (room was paid in full upfront online, also this is seperate from daily parking fee).
It was very nice, hotels were great along with the washrooms and the pool area
Staff (front desk) were very rude. Made us feel they didn't want us to stay there. After checking in at 5, the second room was apparently "declined" until we received a call at 11 saying it went through. Customer service needs some work.
Raman Virk., the manager, was professional, affable and problem solving. give her a 4 + .
I had to live prematurely due to wife sickness. On the phone when I talk to the front desk informing of my early departure, categorically was told to refund will apply. Went down talk to Raman and she told me a different story and help recuperating my 2 days of over pay Celso Ravelo
The location was good - close to where I needed to be for a work trip and across from good shopping.
The room was dated and not very clean. The carpet had a big wrinkled stretch - the effects of age and (maybe) humidity. The bathroom smelled musty and wasn't very clean around the grouting. The furniture was dated fake oak, the TV only worked intermittently and the hot water not very hot. Wouldn't stay there again.
Not good value for the money.
I didn't like that the two-part door to the bathroom didn't completely close nor that it was primarily made of frosted glass.
The hotel is located very close (walking distance) from the largest mall in Canada "Square One" & also very close to the airport (30 min).
The rooms used to smell may be due to lack of ventilation. No Breakfast included so costed additional CA$.
I liked the fact that the hotel is located at the centre of Mississauga. I also liked the friendliness of staff.
The hotel will charge 12$ per night for parkeing and that the breakfast is not included in the rate. I've been in the hotel some 5 months ago and the hotel didn't change the breakfast menu at all. The toilet is not being cleaned properly.
I liked the beed, it is very comfortable and the heater is very good.
I did not like the shower as there is no controller for the amount of water
Loved the decor and staff.The restaurant was great.
The location of the entrance.
The bed was very comfortable.
I didnt like the fact that the hotel charged me 100 CAD more on my confirmed booking because my credit card didnt work and booking.com contacted me on the day i was travelling so i couldnt reply back but i still showed up on time. Novotel is one of my most prefered hotels but the mississauga one didnt offer the usual services and guest handling i usually get. I didnt like the plugs they didnt work.
service was good, staff are co operative, and location is close to every thing.
not really. but prices are little high ;-)
Very convenient location being next to Square One. Met our needs completely.
We would have liked a larger bed in the room. We are a couple and would have preferred at least a Queen size bed.....I believe we had a room with 2 double beds. Since it was not a big issue for us, we did not request a change and are confident the hotel, most likely, would have accommodated us.
courtesy of staff
Close to office and financial district
Streamline your travel at Delta Hotels Toronto Mississauga, providing a seamless, full-service hotel experience ideally located in Mississauga City Centre. Thoughtfully designed with the frequent traveler in mind, both business and leisure guests enjoy amenities that provide smart value including fast, free WiFi, complimentary bottled water, an expanded fitness centre and indoor saltwater pool. Grab your favourite coffee at Starbucks® Delta Mississauga Centre or enjoy breakfast and dinner in our new restaurant, Driftwood Social Bar & Table. Our heart of the city location offers outstanding access to must-see attractions including Square One Shopping Centre, Living Arts Centre, Celebration Square and Mississauga City Hall, all just a short walk from the hotel. Enjoy easy access to all major highways, Toronto's Pearson International Airport (YYZ) and sporting events at Paramount Fine Foods Centre. Welcome to Simple Made Perfect.