It was cold in the room( no heating was on), there was no minibar, the room needed a renovation, no slippers in the room
Nice and professional staff, clean hotel, near the train/tram station.
Not many good restaurants nearby.
Close to the train station.
Bed is not very comfortable. bathroom light was broken at the first night.
Comfortable bed & free use smart phone provided. Price of breakfast reasonable.
Funky bathroom. Strange shower that floods floor. Toilet flush was broken.
Hotel was decent and close th central station. Not too much around the area for dining or shopping so getting on the subway is a must. Parking is AWFUL and if you can't find street parking you will have to pay 25 euros for a parking lot overnight.
Lack of parking!
T he location is the best part of the hotel = it is close to the train station and centrally located. The staff was nice but if you have a quick question be prepared to wait the other customers are taken care of.
The internet was awful = difficult to set up then turned off at least twice a day so you had to reload the passwords etc.i thought breakfast was included but no so i was charged10 Euro's each day and10 for the city tax = Italy that is all included.
small room over priced noise insulation high taxes bed quality no mini bar no open windows very slow elevator no gym no pool no garden paying parking poor desk information even though the staff was nice definitely not quite as good as i was e
Super small room, definitely not 4 star hotel. Staff are friendly and helpful. Very close to the train station.
Great staff, located near Milano Centrale Station and decent room.
The temperature in our room was too high and even after repeated attempts by staff to lower it, it just couldn't be done. Had to open the window which looked like it was about to fall off the hinges!
Safe and very conveniently located close to the Milan Central Station. Hotel is very clean, updated and spacious bedroom and bathroom with modern design.
Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Healthcare insurance throughout the stay in partnership with AXA Partners. The Best Western Hotel Madison is located in a very strategic position near the main railway station and close to the glamorous city center. It is served by a network of bus, trams and the underground that easily allow you to reach any part of the city. The hotel features 106 tasteful rooms with all the comforts, a fully equipped meeting room with a capacity of up to 90 delegates in theatre style and a very high level of services. Best Western Hotel Madison welcomes you to its newest restaurant Mad'Son, an ideal place to unwind and enjoys the regional Italian tastes. Conceptualized and created inside the 4 Star Hotel, Mad'Son restaurant seeks to be the cosmopolitan, go to restaurant, modern of all types of clients that want to come to Italy. The primary inspiration for the Mad'Son menu is the local Lombard culinary tradition, which our Chef has mixed with flavors from the Mediterranean and beyond, to create delicate dishes infused with a world of flavor, with an affordable price. Try it for your business lunch, for your happy hour or for your dinner! Taste it. Open from 12:30 a.m. to 2:30 p.m. and from 7:30 p.m. to 10:30 p.m. All these facilities along with the professionalism of the staff will assure you a very pleasant and comfortable stay. Enjoy your stay. This property has joined the Stay for the Planet project. It undertakes to manage the hotel activities in a sustainable manner by monitoring consumptions, reducing the presence of disposable plastic, taking energy efficiency actions for a positive impact on the environment.