Helpful and Friendly Staff!
We loved the Front desk clerks. There was an older gentleman who didn't speak very much english and a younger gentleman who did. Both were SUPER helpful and kind! They even arranged for an early breakfast for us when we needed to take an early taxi to the airport.
Location next to Milano centrale, friendly staff, ceiling fan, minibar/fridge
Small rooms, poor AC, shower gets floor wet
a pretty good value for the cheap price we got. the breakfast was rich, compared to other budget hotels we stayed in. very close to the metro and train station.
the elevator is small, allowing one person+luggage at a time. the room is pretty small and don't expect a view/
the location and the fact that the staff is quite helpful. Whilst there are quite a number of bad reviews about this hotel, it was ok for us to spend one night here.
the hallway is old and small. the elevator is really tiny and will make some people really unconfortable riding in it. the hotel seems to take away the remote for the air conditioner in the room, but we're okay as the weather during our visit was comfortable at night. wondering what happens in the summer months???
excellent location with easy access to Metro and train station.
Noisy. Every sound from hallway and adjacent rooms was audible and there was a lot going on that we didn't want to hear! The hallways and stairwell were dirty, dark and beat up. I was afraid of what our room would be like but thankfully it turned out to be a clean and reasonable room.
The service of personal was friendly and helpful.
The hotel fitted the purposes of my trip. No complains.
There is not much to complain about the hotel. Quite satisfied at the reasonable price, nice accessibility to city centre, neat and tidy room. One thing I have to say is a bit dissappointment at not-friendly behavior of a night staff.
close to train station
they don´t provide a breakfast package for tourists leaving the hotel early morning
Excelent location. Nice and kind people working on the Hotel.
The breakfast choice was excellent and within the details given. The en-suite in the room was very good with a good variety of toiletries available.
The reception staff were very dour and not welcoming. The air conditioning in the room was a ceiling fan - which wobbled and was very noisy when switched on higher than one.
rooms veryyyyyy small and minibar too expensive for a 3 stars hotel and withouth pricing list!!!
With a stay at Hotel Bernina in Milan, you'll be 1.9 mi (3 km) from Teatro alla Scala and 2.1 mi (3.3 km) from Cathedral of Milan. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.