Unless you are part of a group the staff couldn't care less
Room was.good although we heard two other guests complaining at reception that there was no hot water. Buffet breakfast was fine.
We had booked a package which includes Dinner in the price The hotel had not left room in the restaurant for us. Ten minutes later we were told.we could eat there after all whenever we liked. But when we arrived we were told they were fully booked. Eventually we had to accept being seated in the bar. The bar had run out.of.tonic water and both the first two bottles of.wine we tried.to.order from the short wine list were not available. On checkout although it was the same.member of staff as the night before he had clearly forgotten what had happened the night before. No apology was offered and to.make.thinhs worse he tried to charge us for the dinner we had prepaid for as part of the booking Awful
The building and surroundings are very pretty from outside.The corridor carpets leading to my room were very shabby and in need of replacement, these did not give a very good first impression at all. The room however was better than expected with a flat screen tv, a lovely big comfy bed and an impressive bathroom.
The room was very cold and i found it difficult to sleep during the night as a result of this. No radiators but air con unit may have been able to give out heat but we could not figure out how to get warm air from it or if it was possible?
The room was comfortable and well priced.
There was confusion over the billing of another room's meals to my account which took some time to sort out.
the staff forgot to give me the promised wake up call and I nearly missed my meeting
THE most comfortable bed
Nice place with park. Easy and close parking. Efficient reception personnel.
Shower system. So typically British...
The staff were efficient, the room was excellent, I have paid a lot more and had worse facilities
The food on the room service menu was expensive
The price of drinks was outrageous ! The receptionist was unsmiling and curt. The duvets were far too hot.
The staff were very helpful and friendly but we felt disorganised.
As above, disorganised, did not pay attention to detail with regard to the wedding function we were attending, They forgot to serve canapes with the pre wedding breakfast drink, the food was bland, and service disorganised.
The room was well furnished and the views were nice
"Located in the heart of Milton Keynes, this hotel is within 2 mi (3 km) of Chadwick Lodge - Elysium Healthcare, Gullivers Land, and Xscape. Milton Keynes Theatre and Central Milton Keynes Shopping Centre are also within 3 mi (5 km). "