There was severe mold issues in our room and the hotel did nothing about it!
Beautiful Boutique Hotel in the Heart of Vail
Gem of a hotel with beautiful service and elegantly appointed rooms in a gorgeous setting in the heart of Vail. Quiet, warm and serene.The owners live on the top floor and make you feel like family. Will definitely return.
The location is perfect for strolling around Vail Village. The entire facility has recently been remodeled and is in excellent shape. Good value for the money. Friendly staff and the owner is very "hands on" and friendly.
Great location, comfortable and clean with a very
The staff was extremely friendly and very helpful. We got to the hotel and were immediately greeted by Greg who helped us with our luggage and valeted our skis for us. He showed us to our room and gave us helpful tips to avoid lift lines in the morning. The room was spacious, comfortable and very clean. The lobby area was also very clean and always had water and iced tea for guests. From 2-4p they put out chocolate chip cookies and hot chocolate for guests when they come back in from the slopes. The location of the hotel was very convenient. We had easy access to the free bus in town to get to Lionshead. It was walkable to Vail village and all of the restaurant and shops there. It is also very close to the covered bridge and the transportation center. No complaints here!
It was a great experience, unfortunately I suffered from altitude sickness and had to leave the last day but they assured me I'd be compensated for the last day even though I had already laid. Very friendly definitely coming back. Jorge
Best location, cool people
We brought our dog and 3 week old baby and had a perfect visit. Great room, easy going staff, walking location to the good stuff. Will return for sure.
Great location within Vail Village. The lobby was beautiful and cozy, the rooms were nicely appointed and comfortable. Very comfortable bed, soft bedding and towels, nice robes. Staff is very friendly and helpful. Every morning there was coffee, tea, and several complimentary newspapers ready for you in the lobby. Every afternoon there was coffee, tea, hot cocoa, and fresh cookies waiting for you, as well as a roaring fire.
Can't think of anything. We enjoyed our stay that much!
In the middle of a great ski village, awesome views and great in summer as well
Met the owners, and their dogs. Great family owned property, and you can't beat the location. Enjoyed our stay immensely.
friendly staff and competent staff
Set in bustling Vail Village, this upscale ski hotel is a 4-minute walk from Gondola One and an 8-minute walk from Vail Transportation Center.